I have installed Windows 7 home premium in my laptop (it had windows Vista) and ever since I can't use my webcam.
It doesn't appear in device manager and I have install and uninstall many times the drivers but every time I see the message that says that the camera is either disconnected or destroyed and restart the camera or the computer.
Is there a way to solve this problem?
Thanks in advance.....
My laptop is Satellite A300-20W with model number PSAGCE-09N00DGE and serial number 29353297Q
yes...when i bought it, it had windows vista and everything was fine (except vista which s u c k s generally..)....by the time i installed windows 7, webcam is lost....i have installed the drivers many times and i have looked up for webcam utility in bios settings but nothing....every time the same problem...
In my opinion its hardware problem.
You could test camera once again using the Vista image (Toshiba recovery) just to be sure that the camera would appear again in device manager.
But at this time I think its hardware issue.
I read in the forum that sometimes the cable connection from webcam module to motherboard might be lose. In such case nothing would be visible in device manager.
Try to move the display to check if something (unknown device) would appear in the device manager…
hi...i'm sure that after the installation of windows 7 the camera isn't working....actually there is a message ever so often that says something about an unknown device that is connected but i thought that this is happening because the laptop is kind of wounded only at a point that there is one of the usb ports....perhaps is the camera...but i don't remember when it started...if so, is the camera destroyed?or there is something else?...also, by the way how i'm supposed to remove the display?
i just want to remove the display to see if any cable of the camera going to motherboard is cut..i want to know if the problem can be easily solved so i can solve it or it is difficult...if it is difficult or i need to exchange camera i won't do anything..how can i install the original vista recovery image??do i need to remove windows 7?i'm a little bit unfamiliar with these things...
i want to know if the problem can be easily solved so i can solve it or it is difficult...if it is difficult or i need to exchange camera i won't do anything..
It’s always difficult to disassemble the notebook. It’s not like a disassembling of desktop PCs. If you never disassembled such notebook, I would not recommend doing this because you could damage other parts. I think you should ask an specialist to check if the cable is lose or not.
how can i install the original vista recovery image??
Well, you have to use the Toshiba Recovery disk. If you did not create such disk, then you will need to order such disk from Toshiba. Check some threads in the Product Recovery forum.
do i need to remove windows 7
Yes, the recovery disk will format the whole HDD and would remove also the Win 7 system. All your data would be deleted… so backup the data before doing such things.