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Satellite L755 freezes on Windows home page
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 3 - Pages: 1 - Last Post: 03-Sep-2012 21:56 Last Post By: IronMan_1
rooster59uk

Posts: 2
Registered: 02/09/12
Satellite L755 freezes on Windows home page
Posted: 02-Sep-2012 12:56
 
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My Satellite L755 sometimes freezes at start up. It gets to windows home page then nothing works. I click start and nothing happens. No icons work. I have to hold down the off button to turn off and then re-start. I then have no problem. This is happening more often.

I have updated BIOS as per Toshiba advise.
xaver

Posts: 2,585
Registered: 10/02/05
Re: Satellite L755 freezes on Windows home page
Posted: 02-Sep-2012 18:12   in response to: rooster59uk in response to: rooster59uk
 
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Which OS do you use?
Do you use original OS that you got with your notebook?

On this virtual way it is not easy to say what is wrong there. Your OS configuration is not known to us and we dont know which applications start with OS at start-up.

If the problem happen again and again maybe you should install OS again using original Toshiba recovery image and start to use notebook with "factory settings" again.
rooster59uk

Posts: 2
Registered: 02/09/12
Re: Satellite L755 freezes on Windows home page
Posted: 03-Sep-2012 19:26   in response to: xaver in response to: xaver
 
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Thanks. I am on windows 7 which came loaded on the laptop when purchased. If I revert to factory settings what will I lose? This only seems to have started after bios update.
IronMan_1

Posts: 84
Registered: 31/08/12
Re: Satellite L755 freezes on Windows home page
Posted: 03-Sep-2012 21:56   in response to: rooster59uk in response to: rooster59uk
 
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If I revert to factory settings what will I lose?
You will lose all additional preinstalled software (your installation), own OS configuration and saved data so if you want to do this please back-up all you data at first.
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