Toshiba Support Forums: TOSHIBA NB520-11P

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	Replies: 3 - Pages: 1 - Last Post: 16-Aug-2012 08:23 Last Post By: Silas

optio50

Posts: 2
Registered: 05/08/12

TOSHIBA NB520-11P - sound is crackling
Posted: 05-Aug-2012 22:44

Hello everyone!

I got a brand new Toshiba NB520-11P as a present, the one with Harman/Kardon speakers. The problem is, the sound is crackling and sounds terrible. Not always, but you can't listen to music or use Skype, most of the sound is too messy. Speakers itself seem good and sound is nice, but the crackle ruins everything. The sound continued to crackle when connecting headphones, so I guess it can't be the speakers then?

Any help would be good!
Thanks!

Dr.Lamp

Posts: 1,760
Registered: 25/09/09

Re: TOSHIBA NB520-11P - sound is crackling
Posted: 06-Aug-2012 08:24

in response to: optio50

I don’t know if this will help but try please to reinstall original recovery image again and test it playing some mp3 file using preinstalled Windows media player.

Does the same problem occur again and again?

optio50

Posts: 2
Registered: 05/08/12

Re: TOSHIBA NB520-11P - sound is crackling
Posted: 15-Aug-2012 19:51

in response to: optio50

I tried recovering windows to the state it was when I first opened it, but still the crackling. Where do I get the original image file? I have preinstalled Windows 7 Starter.

Silas

Posts: 2,117
Registered: 10/02/05

Re: TOSHIBA NB520-11P - sound is crackling
Posted: 16-Aug-2012 08:23

in response to: optio50

Where do I get the original image file?

Original recovery file is saved on the netbook’s HDD and as I can see you have used it successfully.

In my opinion you should contact your local dealer, explain the situation and ask for replacement.

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