Toshiba Support Forums: Portégé R830-1EE with Hi Speed Port ...

This question is not answered. Helpful answers available: 2. Correct answers available: 1.

Reply to this Thread

Search in this Forum

Back to Thread List

	Replies: 3 - Pages: 1 - Last Post: 30-Jul-2012 12:00 Last Post By: Paolo30	Threads: [ Previous \| Next ]

momc

Posts: 2
Registered: 16/07/12

Portégé R830-1EE with Hi Speed Port Replicator II USB 3.0 freezes
Posted: 16-Jul-2012 22:25

The USB 3.0 of the Port Replicator freezes after about 10 seconds of using.

Actually Toshiba drivers ans BIOS (Bios Update 3.7 with mode 2) are installed.
Toshiba Support can't help.

Toshiba uses old Renesas Electronics USB 3.0 Host Controller driver (2.0.34.0, 10-Feb-2011,
Firmware version 4015) for the NEC/Renesas Electronics uPD720200A USB 3.0 Host Controller. Maybe this is the reason? Firmware: 4.0.2.0, Driver: 2.1.36.0 are available at http://www.station-drivers.com/page/renesas.htm

Does anyone has no problems with USB 3.0 and the Portégé R830-1EE with Hi Speed Port Replicator II?

MisterX

Posts: 2,619
Registered: 21/09/09

Re: Portégé R830-1EE with Hi Speed Port Replicator II USB 3.0 freezes
Posted: 23-Jul-2012 07:59

in response to: momc

Hi

I’m not Hi Speed Port Replicator II owner so cannot share my experience with you.
But as far as I know the Port Replicator II supports 6 USB ports. Two of this ports are USB 3.0.
Did you notice the same problems with two USB 3.0?
Did you notice also the problems with USB 2.0?

The Portege R830 supports the USB 3.0 too and its also compatible with the Toshiba Hi-Speed Port Replicator II … so usually the compatibility issue should not be a big problem.

momc

Posts: 2
Registered: 16/07/12

Re: Portégé R830-1EE with Hi Speed Port Replicator II USB 3.0 freezes
Posted: 30-Jul-2012 07:21

in response to: MisterX

Hi MisterX,

the USB 2.0 ports are OK. Only the 3.0 freeze.
Toshiba has no solution, the support war awful.
I send the hardware back to the dealer.

Paolo30

Posts: 3,131
Registered: 21/09/09

Re: Portégé R830-1EE with Hi Speed Port Replicator II USB 3.0 freezes
Posted: 30-Jul-2012 12:00

in response to: momc

I send the hardware back to the dealer.

This means you cannot run further tests…
Anyway thanks for feedback.

Pages: 1

Back to Thread List

Threads: [ Previous | Next ]

Legend
	Master: 700 + pts
	Scholar: 300 - 699 pts
	Aficionado: 150 - 299 pts
	Enthusiast: 50 - 149 pts
	Beginner: 0 - 49 pts
	Helpful Answer (5 pts)
	Correct Answer (10 pts)

TOP SUPPORT SITES