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Product Recovery CD won't load - Satellite A100-712
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 5 - Pages: 1 - Last Post: 13-Jul-2012 07:42 Last Post By: MasterG Threads: [ Previous | Next ]
spiryt

Posts: 3
Registered: 11/07/12
Product Recovery CD won't load - Satellite A100-712
Posted: 11-Jul-2012 11:53
 
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Hello, my problem is pretty straightforward:

I won't to recover original configuration of my laptop, but my original, factory PR CD won't load.

It seems to be visible on other computers, comp in question has working disc drive (other CD's and DVD work alright) .

But everytime I try to start it, it tries to read it, after a while there's little bip sound, drive does some jarring sound, and everything repeats itself...

Disc cannot be even seen by the drive. It was literally never used, and starts on other PCs, so I doubt disc is dysfunctional...

So I'm not really sure WTH may be happening.

Thanks for any help.
MisterX

Posts: 2,622
Registered: 21/09/09
Re: Product Recovery CD won't load - Satellite A100-712
Posted: 11-Jul-2012 12:58   in response to: spiryt in response to: spiryt
 
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Hi

How did you try to recover the notebook? Did you try to boot from the recovery disk?
Maybe your CD/DVD drive laser lens is dirty and cannot handle the disk.
Try to clean the lens using cotton wool tip and alcohol… and then try to boot from the disk again.
spiryt

Posts: 3
Registered: 11/07/12
Re: Product Recovery CD won't load - Satellite A100-712
Posted: 11-Jul-2012 15:57   in response to: spiryt in response to: spiryt
 
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I've tried it already, but it doesn't seem to do the trick...

Maybe it is something about CD being broken, but it seems to be alright....

It seems as if comp was lacking something important to boot from this disc....
MisterX

Posts: 2,622
Registered: 21/09/09
Re: Product Recovery CD won't load - Satellite A100-712
Posted: 11-Jul-2012 16:02   in response to: spiryt in response to: spiryt
 
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Additionally you could copy this disk using another computer and could try to boot the A100 using the new copied disk.
spiryt

Posts: 3
Registered: 11/07/12
Re: Product Recovery CD won't load - Satellite A100-712
Posted: 12-Jul-2012 18:55   in response to: spiryt in response to: spiryt
 
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So just burn the copy of CD and try with it?

If it works, I will try it, thanks.
MasterG

Posts: 2,741
Registered: 21/09/09
Re: Product Recovery CD won't load - Satellite A100-712
Posted: 13-Jul-2012 07:42   in response to: spiryt in response to: spiryt
 
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Please post some feedback if it worked...
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