Toshiba Support Forums: Satellite C660 back from repair

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	Replies: 2 - Pages: 1 - Last Post: 06-Jul-2012 07:33 Last Post By: Macius	Threads: [ Previous \| Next ]

MrShane

Posts: 2
Registered: 04/07/12

Satellite C660 back from repair - no WLan now
Posted: 05-Jul-2012 00:03

I recently got my laptop back after getting a faulty screen repaired.
When I turned it on it did not recognise my wifi, I tried going into control panel (Network and Sharing Center) to connect to it but nothing showed up.

I also tried pressing Fn/F8 but that didn't work either.
Every other device in the house is connected perfectly fine to the wifi so it isn't a problem with the router.

I'm wondering is there a simple solution to my problen or do I need to send it off to be repaired again?

Paolo30

Posts: 3,184
Registered: 21/09/09

Re: Satellite C660 back from repair - no WLan now
Posted: 05-Jul-2012 09:39

in response to: MrShane

Hi

Can you see the WLan in device manager under the point Network Adapters?

If not, I assume the technician did something wrong during the disassembling procedure and therefore the WLan module is not recognized…

In such case I recommend asking the guys for the check again…

Macius

Posts: 1,699
Registered: 26/09/09

Re: Satellite C660 back from repair - no WLan now
Posted: 06-Jul-2012 07:33

in response to: MrShane

As Paolo already wrote, check if WLAN adapter is recognized and listed properly in device manager.
Is maybe some unknown device listed there?

I also think you should contact service and ask them to check this issue. If WLAN card doesn’t work properly it is not your fault.

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