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	Replies: 5 - Pages: 1 - Last Post: 02-Jul-2012 08:12 Last Post By: MasterG

ingodav

Posts: 3
Registered: 28/06/12

Portege M800 - Microphone doesn't work after upgrade to Windows 7
Posted: 28-Jun-2012 23:43

Hi everyone,

I have a Portege PPM81E and am unable to get the microphone working after having upgraded to Windows 7.

I've tried all the drivers I've managed to find but no luck.

Is there anyone out there with the solution?

Thanks in advance!

Pedro

Posts: 1,702
Registered: 27/12/04

Re: Portege M800 - Microphone doesn't work after upgrade to Windows 7
Posted: 29-Jun-2012 08:44

in response to: ingodav

Just few questions:
Have you upgraded original Vista version hat you got with your notebook or you have installed clean Win7 version?
Are all hardware components properly installed and listed in device manager?
How do you test mic functionality?
Is Microphone listed in sound properties > Recording devices?
Is mic set as default device?

ingodav

Posts: 3
Registered: 28/06/12

Re: Portege M800 - Microphone doesn't work after upgrade to Windows 7
Posted: 30-Jun-2012 00:59

in response to: Pedro

1. Clean Win7 installed.
2. A few hardware devices are missing, including the fingerprint reader and an unknown device. There was one more listed that I cannot recall right now (don't have the laptop with me).
3. Mic is not listed in recording devices. Have tried skype and windows sound recorder.
4. Mic not listed, therefore it is not the default device (no devices available to select).

Silas

Posts: 2,117
Registered: 10/02/05

Re: Portege M800 - Microphone doesn't work after upgrade to Windows 7
Posted: 30-Jun-2012 08:26

in response to: ingodav

Have you installed Conexant sound driver?

ingodav

Posts: 3
Registered: 28/06/12

Re: Portege M800 - Microphone doesn't work after upgrade to Windows 7
Posted: 30-Jun-2012 23:04

in response to: Silas

Yes. Here is the link to the currently installed driver: Driver

MasterG

Posts: 2,685
Registered: 21/09/09

Re: Portege M800 - Microphone doesn't work after upgrade to Windows 7
Posted: 02-Jul-2012 08:12

in response to: ingodav

4. Mic not listed, therefore it is not the default device (no devices available to select).

Please try to set this:
Go to control panel -> sound -> recording tab
Now click right and check the options called: show hidden devices, show disable devices.

Now all devices would be visible even if they would be hidden or disabled.

Now you could set the mic to default…

By the way: the internal mic belongs to the internal webcam... so test the mic functionality running the webcam software

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