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	Replies: 6 - Pages: 1 - Last Post: 22-Jun-2012 14:05 Last Post By: PauPau

itoski

Posts: 3
Registered: 21/06/12

Satellite Pro C660 - black screen and blinking cursor when it boots up
Posted: 21-Jun-2012 13:39

When my laptop boots up, after it shows the press f2 or f12, and then starting windows, it goes on to a black screen with the cursor flashing.

The lights are on at the front, but there is no activity on the hard drive as the light is not flashing.

Help needed. Thank you.

Paolo30

Posts: 3,116
Registered: 21/09/09

Re: Satellite Pro C660 - black screen and blinking cursor when it boots up
Posted: 21-Jun-2012 14:20

in response to: itoski

Correct

I think your HDD is dead.
You need to replace the HDD using an new one 2.5” SATA HDD.
Replace the HDD and install the OS again using Toshiba Recover Disk.
Hopefully you’ve created one in the past…

assex

Posts: 1,853
Registered: 25/09/09

Re: Satellite Pro C660 - black screen and blinking cursor when it boots up
Posted: 21-Jun-2012 21:04

in response to: itoski

On this virtual way it is not easy to offer exact diagnostic but I also think Hdd must be replaced.

What you can try now is to check if you can install originall Toshiba recovery image, just to see if recovery installation will be finished propery.

itoski

Posts: 3
Registered: 21/06/12

Re: Satellite Pro C660 - black screen and blinking cursor when it boots up
Posted: 22-Jun-2012 10:31

in response to: itoski

Thanks. Will replace hard drive.

PauPau

Posts: 4,280
Registered: 21/09/09

Re: Satellite Pro C660 - black screen and blinking cursor when it boots up
Posted: 22-Jun-2012 13:34

in response to: itoski

Please post some feedback after the issue has been solved...

itoski

Posts: 3
Registered: 21/06/12

Re: Satellite Pro C660 - black screen and blinking cursor when it boots up
Posted: 22-Jun-2012 13:46

in response to: itoski

Called Toshiba and did some checks together. It is a faulty hard drive and will need to be replaced.
Thanks.

PauPau

Posts: 4,280
Registered: 21/09/09

Re: Satellite Pro C660 - black screen and blinking cursor when it boots up
Posted: 22-Jun-2012 14:05

in response to: itoski

thanks for this info! so Paolo was right!

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