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	Replies: 16 - Pages: 2 [ 1 2 \| Next ] - Last Post: 02-Jul-2012 15:19 Last Post By: MasterG	Threads: [ Previous \| Next ]

pedrodsf

Posts: 10
Registered: 18/06/12

Satellite P855-10G battery discharges even powered off
Posted: 18-Jun-2012 15:08

Hello!!!

I have Toshiba Satellite P855-10G with 15days and he consume 15% battery all 24hours after I shutdown and remove the charger.

After 3 days when i turn on my pc i only have 55% battery
If i shutdown and remove the battery he doesnt consume anything. That means that is not a battery problem

What can i do?

thanks any help

Tonny

Posts: 3,225
Registered: 21/09/09

Re: Satellite P855-10G battery discharges even powered off
Posted: 18-Jun-2012 15:15

in response to: pedrodsf

Hi

This can happens if some option in BIOS are enabled.
For example: the enabled Wake Up on LAN / Wake up on keyboard options could be the reason for the battery discharge issue.

In such case you would need to disable this. Save changes and check if it worked.

pedrodsf

Posts: 10
Registered: 18/06/12

Re: Satellite P855-10G battery discharges even powered off
Posted: 18-Jun-2012 15:36

in response to: Tonny

thanks help
i cant enter in bios when i start my pc he say imediatly start windows
that can mean that he doesnt shutdown completly?

Tonny

Posts: 3,225
Registered: 21/09/09

Re: Satellite P855-10G battery discharges even powered off
Posted: 18-Jun-2012 15:51

in response to: pedrodsf

Hi

It could be possible that your notebook enters the sleep mode or hibernation mode instead to be shut down (powered off).
Be sure that the notebook is OFF and then press power button and after that press immediately the F2 button to access the BIOS.

pedrodsf

Posts: 10
Registered: 18/06/12

Re: Satellite P855-10G battery discharges even powered off
Posted: 18-Jun-2012 16:26

in response to: Tonny

i look in instruction manual and there say first press F2 than turn on pc and it works
and i look for shutdown modes and shutdown is shotdown no way to change it

than i look in power management and that is my actual config:

wake on keyboard (disabled)
critical battery wake-up (enabled)
panel open-power on (disabled)
internal CIR (enabled)
Dynamic CPU (dynamic switch)
Frequency mode core multi.processing ( enabled)
intel turbo boost (enabled)
technology keboard backlight ( timer)
time (15)
illumination LEd (on)
SATA interface (perfomance)
setting internal usb 3.0 (enabled)

i dont have do any modification

PauPau

Posts: 4,295
Registered: 21/09/09

Re: Satellite P855-10G battery discharges even powered off
Posted: 19-Jun-2012 09:26

in response to: pedrodsf

Hi

The Wake Up on LAN can be disabled also in device manager –> LAN card -> Properties -> Advanced tab
Set it to “disabled” and reboot.

By the way: in BIOS everything looks ok but I would also disable critical battery wake-up

Greets

pedrodsf

Posts: 10
Registered: 18/06/12

Re: Satellite P855-10G battery discharges even powered off
Posted: 19-Jun-2012 21:47

in response to: PauPau

ok i have disabled it
now i look what hapens.

thanks help

pedrodsf

Posts: 10
Registered: 18/06/12

Re: Satellite P855-10G battery discharges even powered off
Posted: 21-Jun-2012 22:31

in response to: pedrodsf

hello

After 2 days i turned on my pc and only have 70% battery.
i try all the possibilities that you say.

what can i try now please?

thanks any hellp

PauPau

Posts: 4,295
Registered: 21/09/09

Re: Satellite P855-10G battery discharges even powered off
Posted: 22-Jun-2012 13:49

in response to: pedrodsf

Hi
Some Toshiba laptops supporting the "Panel Open - Power On" feature. "Panel Open - Power On" allows to boot up the laptop by opening the display panel when the laptop is in the shutdown state.
http://aps2.toshiba-tro.de/kb0/FAQ1A037V0000R01.htm

Check if your notebook support such option and if yes, disable this!
Otherwise I don’t know any other option which would waste the battery power even if the unit is OFF…

pedrodsf

Posts: 10
Registered: 18/06/12

Re: Satellite P855-10G battery discharges even powered off
Posted: 23-Jun-2012 00:16

in response to: PauPau

hi
its disabled and in the bios too

two question
i have 4 usb 3.0 and and two of theme USB 3.0 suport USB Sleep-and-Charge
if i dont have any usb conected its possible that it consume battery?

i have the IR remote control from this pc for windows media center and i can turn on my pc with it.
its possible that ENE CIR Reciver consume so many battery?

thanks any help

peterk_1

Posts: 433
Registered: 24/11/09

Re: Satellite P855-10G battery discharges even powered off
Posted: 23-Jun-2012 18:53

in response to: pedrodsf

pedrodsf
"thanks help
i cant enter in bios when i start my pc he say imediatly start windows
that can mean that he doesnt shutdown completly?"

Are you shutting down your laptop using Windows? From your post it would suggest you could be pressing the power button and the laptop is sleeping or hibernating . If you want to close down Windows using the power button then you need to go into the Power Options in Control Panel and change the power button settings

pedrodsf

Posts: 10
Registered: 18/06/12

Re: Satellite P855-10G battery discharges even powered off
Posted: 24-Jun-2012 01:42

in response to: peterk_1

hi
no i go to start and then shutdown
i dont press the button to shutdown.

the problem to enter to bios was that i first press start button and than F2
and on my pc i have to press and hold F2 and then the start button
i see it in the instuction manual that was the problem.

on monday i go contacte toshiba to activate the warranty before the pc make 1 month
i cant solved it
if it is a software problem they can solved it at the moment i think
if it is a hardware problem they have to fix it.
in the instuction manual they say
When you turn off the power of you computer with batteries fully charged, the batteries will be exhausted in 33 days for the 6cell 48wh and 45 days for the 6cell 66wh.
i dont now my but in my case it will be exhausted in 8 days and that is not acceptable

i have lost one week to solved it and dont see a way too fix it

thank any help and your time to help me i appreciate that tonny paupau and peterk.

Tonny

Posts: 3,225
Registered: 21/09/09

Re: Satellite P855-10G battery discharges even powered off
Posted: 25-Jun-2012 11:12

in response to: pedrodsf

on monday i go contacte toshiba to activate the warranty before the pc make 1 month

Thanks for feedback… please share all information after you get the laptop back

pedrodsf

Posts: 10
Registered: 18/06/12

Re: Satellite P855-10G battery discharges even powered off
Posted: 25-Jun-2012 15:02

in response to: Tonny

hi
i contact toshiba and they say that usb sleep and charge can be the cause of my problem.
i have disabled it on bios
i dont believe but tomorrow i will see

Tonny

Posts: 3,225
Registered: 21/09/09

Re: Satellite P855-10G battery discharges even powered off
Posted: 25-Jun-2012 15:44

in response to: pedrodsf

Thanks for the info... further feedback would be appreciated...

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