I don't know if I have the updated drivers or if I changed anything. The LED light does not come on. On Skype it says 'webcam cannot be detected'.
I don't know how to use system restore option.
First of all uninstall the installed webcam software.
How? Go to control panel -> software
Here pick up the webcam software from the installed list and uninstall the software and reboot the system.
i have the same problem, suddenly web camera and microphone stoped working. i updated to the latest drivers but nothing happened, then i restored the factory settings but again nothing happened.. do you think it is possible that the problems is on the hardware?
do you think it is possible that the problems is on the hardware?
Strange that recovery disk did not solve this…
Go to BIOS (pressing F2) and here check if the webcam is enabled.
Additionally you could set the BIOS to default and save the changes…
The webcam should appear in device manager; either as webcam or as unknown device in case the driver/software would not be installed properly…