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	Replies: 6 - Pages: 1 - Last Post: 04-Jul-2012 10:26 Last Post By: PauPau

LegsXI

Posts: 2
Registered: 12/06/12

Webcam & Microphone are not working on Satellite C660
Posted: 12-Jun-2012 00:46

My webcam and microphone have recently stopped working. Model satellite C660-1F1.

If anybody could help me sort it out that would be great.

Brixx

Posts: 64
Registered: 04/06/12

Re: Webcam & Microphone are not working on Satellite C660
Posted: 12-Jun-2012 07:31

in response to: LegsXI

Hi,
do you have updated the current driver for you Hardware? Did you change anything in the system?

Do you become error messages wenn you start the webcame, and is the LED lamp lighting from the webcame?

Pedro

Posts: 1,702
Registered: 27/12/04

Re: Webcam & Microphone are not working on Satellite C660
Posted: 12-Jun-2012 09:10

in response to: LegsXI

After reading this one sentence problem description it is not easy to say when he problem is.
We don’t know what can be the reason for that.

Have you done anything that can be responsible for this issue?

Try to roll back OS to earlier time using system restore option. Maybe this will help.

LegsXI

Posts: 2
Registered: 12/06/12

Re: Webcam & Microphone are not working on Satellite C660
Posted: 12-Jun-2012 15:37

in response to: LegsXI

Hi,
I don't know if I have the updated drivers or if I changed anything. The LED light does not come on. On Skype it says 'webcam cannot be detected'.
I don't know how to use system restore option.
Thanks.

MisterX

Posts: 2,622
Registered: 21/09/09

Re: Webcam & Microphone are not working on Satellite C660
Posted: 13-Jun-2012 10:04

in response to: LegsXI

Hi

Don’t panic

First of all uninstall the installed webcam software.
How? Go to control panel -> software
Here pick up the webcam software from the installed list and uninstall the software and reboot the system.

Now visit the Toshiba European driver page:
http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU
Choose the notebook model and download the webcam software.
Unzip the package and install the application.

Reboot once again and try to start the webcam choosing the webcam software from;
All Programs -> Toshiba

kyriacos

Posts: 1
Registered: 03/07/12

Re: Webcam & Microphone are not working on Satellite C660
Posted: 03-Jul-2012 21:59

in response to: MisterX

hi
i have the same problem, suddenly web camera and microphone stoped working. i updated to the latest drivers but nothing happened, then i restored the factory settings but again nothing happened.. do you think it is possible that the problems is on the hardware?
thanks

PauPau

Posts: 4,320
Registered: 21/09/09

Re: Webcam & Microphone are not working on Satellite C660
Posted: 04-Jul-2012 10:26

in response to: kyriacos

@kyriacos

do you think it is possible that the problems is on the hardware?

Strange that recovery disk did not solve this…
Go to BIOS (pressing F2) and here check if the webcam is enabled.
Additionally you could set the BIOS to default and save the changes…
The webcam should appear in device manager; either as webcam or as unknown device in case the driver/software would not be installed properly…

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