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	Replies: 7 - Pages: 1 - Last Post: 06-Jun-2012 14:06 Last Post By: PauPau	Threads: [ Previous \| Next ]

mikeharry

Posts: 10
Registered: 06/06/12

Satellite L750 - missing IE9 64bit
Posted: 06-Jun-2012 10:07

Hi all,

I have a new L750 and have completed all the updates etc.

However, IE9 only shows the 32 bit option in programs - the 64 bit version is missing.

I've uninstalled IE9 to revert to IE8 and then re-installed to no avail, I've also downloaded and installed the hotfix to overcome and update issues - again to no avail.

I have a number of computers in the house - a Samsung laptop, Acer laptop, self built PC runnning Windows 7 ultimate and an Acer Desktop.

All run Windows 7 64 bit and all have the two IE9 versions available. Only this laptop is affected. It's as though it thinks it's a 32 bit operating system |(which i isn't!)

Any ideas out there??

Brixx

Posts: 64
Registered: 04/06/12

Re: Satellite L750 - missing IE9 64bit
Posted: 06-Jun-2012 10:42

in response to: mikeharry

Hi,
please go to "Start" -> "Control Panel" -> "System - system" here you can see, what you have for a operating system 32 bit or 64 bit.

You can download the Internet Explorer 9 64 bit from the official Microsoft homepage,

here is the link
http://www.microsoft.com/en-us/download/details.aspx?id=23332

mikeharry

Posts: 10
Registered: 06/06/12

Re: Satellite L750 - missing IE9 64bit
Posted: 06-Jun-2012 10:46

in response to: Brixx

Hi,

It's shown as a 64 bit system. I've tried that link earlier today and reinstalled IE9 using it, but the symptoms remain exactly the same - the 32 bit version of IE9 is in the programs list (start/programs), but there is no 64 bit version shown.........

PauPau

Posts: 4,320
Registered: 21/09/09

Re: Satellite L750 - missing IE9 64bit
Posted: 06-Jun-2012 10:54

in response to: mikeharry

but there is no 64 bit version shown..

The 64bit version of IE is placed in C:\Program Files\Internet Explorer

Note: The folder C:\Program Files (x86) contains all 32bit applications…also the IE 32bit

mikeharry

Posts: 10
Registered: 06/06/12

Re: Satellite L750 - missing IE9 64bit
Posted: 06-Jun-2012 11:19

in response to: PauPau

Aha - found it, thanks for that.

However on all my other laptops and desktops, the two versions are shown in the start menu (start/all programs), but on this laptop only the 32 bit is shown. I've tried dragging the icon over/pinning it to the start menu etc, but all that does is pin a shortcut that then opens two taskbar windows when selected. Any idea how I get the 64 bit version to sho up in start/all programs in the same way as the 32 bit version does (and as it does on all my other pc's)?

Brixx

Posts: 64
Registered: 04/06/12

Re: Satellite L750 - missing IE9 64bit
Posted: 06-Jun-2012 12:05

in response to: mikeharry

You can pin the internet explorer 64 bit in the notification area / taskbar.

Open the internet explorer 64 bit, and then about the IE icon in the taskbar, press the right mouse button and then “pin this program to taskbar”

mikeharry

Posts: 10
Registered: 06/06/12

Re: Satellite L750 - missing IE9 64bit
Posted: 06-Jun-2012 12:43

in response to: Brixx

Many thanks.

The whole answer I needed is actually here (may be of use to someone else)

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/internet-explorer-64-bit-missing-from-all-programs/1c79fc7d-a7e7-4090-a634-7ebb6d032070

Thanks again,

Mike

PauPau

Posts: 4,320
Registered: 21/09/09

Re: Satellite L750 - missing IE9 64bit
Posted: 06-Jun-2012 14:06

in response to: mikeharry

Thanks for feedback....

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