Welcome to the Toshiba Support Forum, created for customers and enthusiasts to share knowledge, solve problems and discuss technology. To join the discussion, please login or register.
Thread:
Satellite L755-1N6 CD/DVD drive reads scans for disk but no disk inserted
Search Forum Boards
advanced searchadvanced search user searchuser search
Forum Content Key
Unread Indicates new content items added
Updated Indicates content items updated
Read Indicates content items read
Thread Locked This thread is locked - replies are not allowed.


This question is answered.


Permlink Replies: 3 - Pages: 1 - Last Post: 30-May-2012 10:34 Last Post By: Tonny
genius_not

Posts: 2
Registered: 29/05/12
Satellite L755-1N6 CD/DVD drive reads scans for disk but no disk inserted
Posted: 29-May-2012 10:02
 
Hello everyone!

Yesterday I bought brand new Satellite L755-1N6 and I must say I am very pleased with this product.
Of course, except one thing..

For some reason my CD drive FREQUENTLY reads/scans/searches(?) for CD/DVD even though no disc is inside! This is great notebook, but frequent buzzing of CD drive is very very annoying and it's not normal.

It attemps to "read cd" for approx every 5 min (give or take few mins). I am using Windows 7 Ultimate 64 bit. Please, did anyone encountered this problem and do you know what that's all about?

Btw I turned off Autoplay setting, even though I think that doesn't matter anyway.
It happened at least twice while I was writing this post..
Tonny

Posts: 3,225
Registered: 21/09/09
Re: Satellite L755-1N6 CD/DVD drive reads scans for disk but no disk inserted
Posted: 29-May-2012 13:19   in response to: genius_not in response to: genius_not
 
Hi

Did you notice some click sounds coming from the CD/DVD drive?
I found this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=64919&start=15&tstart=0

It looks very similar to the issue described in your thread.
Disable the Toshiba PC Health Monitor in msconfig startup tab and reboot the unit.
Then test if the sound has disappeared.
genius_not

Posts: 2
Registered: 29/05/12
Re: Satellite L755-1N6 CD/DVD drive reads scans for disk but no disk inserted
Posted: 30-May-2012 00:15   in response to: Tonny in response to: Tonny
 
Hi Tonny, thanks for quick response!

First I did was as you said disabled Toshiba PC Health Monitor. Well it didn't worked for me.
Then I uninstaled almost every Toshiba utililty (+except Value Added Package, Web Camera, HDD/SDD Alert+).

The problem was in Rapid Storage Technology.

With that gone.. problem is solved, no more clicks.

Thank you anyway, you gave me a great clue what to do!

Tonny

Posts: 3,225
Registered: 21/09/09
Re: Satellite L755-1N6 CD/DVD drive reads scans for disk but no disk inserted
Posted: 30-May-2012 10:34   in response to: genius_not in response to: genius_not
 
Thanks for feedback!!!
Legend
Master: 700 + pts
Scholar: 300 - 699 pts
Aficionado: 150 - 299 pts
Enthusiast: 50 - 149 pts
Beginner: 0 - 49 pts
Helpful Answer (5 pts)
Correct Answer (10 pts)

Point your RSS reader here for a feed of the latest messages in all forums


Copyright © 1995-2011 TOSHIBA Corporation, All Rights Reserved
Powered by Jive Software