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	Replies: 6 - Pages: 1 - Last Post: 22-May-2012 14:01 Last Post By: MasterG	Threads: [ Previous \| Next ]

mhh8790

Posts: 4
Registered: 18/05/12

Satellite R830 - USB3.0 port stop working after long time usage
Posted: 18-May-2012 20:22

Hi there,

This is my new laptop. I got it just one week. However, USB 3.0 port is very weird. It always stop working when i used it for several hours. I try to update the driver, but i still seems not working.

are there any other solutions?

Dr.Lamp

Posts: 1,760
Registered: 25/09/09

Re: Satellite R830 - USB3.0 port stop working after long time usage
Posted: 19-May-2012 08:14

in response to: mhh8790

It always stop working when i used it for several hours.

How do you know this? Is some external device connected and you use it several hours for data transfer or something similar?
And after notebook restart everything is OK again?

mhh8790

Posts: 4
Registered: 18/05/12

Re: Satellite R830 - USB3.0 port stop working after long time usage
Posted: 19-May-2012 10:51

in response to: Dr.Lamp

i use a wireless mouse, the receiver is plugged in usb 3.0. several hours later, the mouse can not be used. and change to 2.0, no problem with that. when i restart , it works again.

mhh8790

Posts: 4
Registered: 18/05/12

Re: Satellite R830 - USB3.0 port stop working after long time usage
Posted: 19-May-2012 10:53

in response to: Dr.Lamp

and i even try to update the latest driver,i still can not work out.

xaver

Posts: 2,098
Registered: 10/02/05

Re: Satellite R830 - USB3.0 port stop working after long time usage
Posted: 20-May-2012 09:44

in response to: mhh8790

Maybe stupid question now but why to use mouse receiver on USB 3.0 port?
This port is interesting for data transfer or usage with external device with high data flow but not for such “basic” operation like mouse usage.

In my opinion there is no problem at all. Use mouse with USB 2.0 only.

mhh8790

Posts: 4
Registered: 18/05/12

Re: Satellite R830 - USB3.0 port stop working after long time usage
Posted: 20-May-2012 12:27

in response to: xaver

well, it will stop working as well when i use it as data transfer.

MasterG

Posts: 2,685
Registered: 21/09/09

Re: Satellite R830 - USB3.0 port stop working after long time usage
Posted: 22-May-2012 14:01

in response to: mhh8790

well, it will stop working as well when i use it as data transfer.

So how long does it take until the USB 3.0 port stops working?
Does it interrupt the data throughput?
Did you use the USB 3.0 compatible devices?

On the Toshiba European driver page you can find the USB 3.0 driver version 2.0.34.1.
Are u using this version?

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