Toshiba Support Forums: Satellite C650-18D

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	Replies: 4 - Pages: 1 - Last Post: 13-Jun-2012 09:09 Last Post By: MisterX	Threads: [ Previous \| Next ]

houseplant

Posts: 1
Registered: 06/05/12

Satellite C650-18D - is it screen or computer issue?
Posted: 06-May-2012 22:03

hello

could anyone help and tell me if this is an issue with the screen or the computer.
If screen, is it easily fixed with a replacement screen? or something more complicated.

thank you
hp

flickr photos

Feliks

Posts: 989
Registered: 20/12/04

Re: Satellite C650-18D - screen issue
Posted: 07-May-2012 07:21

in response to: houseplant

This issue is for authorized service, so please don’t do anything on your own, especially if you don’t have experience with notebook disassembling.

Is notebook’s warranty still valid?

Tonny

Posts: 3,225
Registered: 21/09/09

Re: Satellite C650-18D - is it screen or computer issue?
Posted: 07-May-2012 08:58

in response to: houseplant

Hi

I assume your internal display is affected. But you can also connect an external monitor to the notebook in order to check if the same would be visible on 2nd display.
If 2nd external monitor is not affected, then this means that your GPU is OK and the internal display is faulty.

However, this is a job for an notebook technician… so would be recommended to get in touch with ASP in your country to get this solved.

Kass

Posts: 1
Registered: 12/06/12

Re: Satellite C650-18D - is it screen or computer issue?
Posted: 12-Jun-2012 08:38

in response to: houseplant

Hi

Houseplant has your screen been fixed as I have exactly the same screen. I have only had my laptop for 2 months and bought new.

What should I do?
Thanks
Kass

MisterX

Posts: 2,597
Registered: 21/09/09

Re: Satellite C650-18D - is it screen or computer issue?
Posted: 13-Jun-2012 09:09

in response to: Kass

@Kass

Your warranty should be valid.
Get in contact with an local ASP and ask for fix.
Here you can find all ASPs world wide:
http://eu.computers.toshiba-europe.com/innovation/generic/ASP_SUPPORT/

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