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Satellite Pro C660-24k
Webcam/Microphone and user interface issues
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 1 - Pages: 1 - Last Post: 18-Apr-2012 10:33 Last Post By: MisterX
Jamanfi

Posts: 1
Registered: 17/04/12
Satellite Pro C660-24k: Webcam/Microphone and user interface issues
Posted: 17-Apr-2012 23:22
 
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I went on Skype to talk and I found that it could not detect a webcam, and the other person couldn't hear my voice. I checked the device manager and no imagery or recording device was found.
The camera and the microphone are both integrated. They have worked before.

There is another problem which may be linked. When I first got the laptop, when I pressed the fn key, a bar at the top of the screen would pop up which showed me what all the different f keys did. This no longer appears.

Also, when I first got the laptop, if I were to plug in headphones or an external microphone into the line-out sockets, a message would pop up. This no longer happens, and the laptop isn't receiving any input from a headset I plug into it.

I have tried reinstalling the webcam drivers but to no avail. According to the device manager it doesn't exist. If this were the only problem then I may put it down to damage, but the other problems give me a feeling it has something to do with some kind of software I may have accidentally disabled or deleted, that has control over the webcam/mic and the line-out, which also produced user-interface elements such as that of pressing the fn key.

I cannot pinpoint a time when this stopped working as I have only just noticed the webcam and the microphone not working as I have not used them in a while. I have noticed, however, how pressing the 'fn' key no longer brings up the respective information on the screen.

Model: Toshiba Satellite Pro C660-24k
OS: Windows 7 64-bit

MisterX

Posts: 2,622
Registered: 21/09/09
Re: Satellite Pro C660-24k: Webcam/Microphone and user interface issues
Posted: 18-Apr-2012 10:33   in response to: Jamanfi in response to: Jamanfi
 
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There is another problem which may be linked. When I first got the laptop, when I pressed the fn key, a bar at the top of the screen would pop up which showed me what all the different f keys did. This no longer appears.

The FN button menu which appears while pressing the FN key combination is controlled by Flash Card Support Utility.
Try to restart this software which can be found in All Programs –> Toshiba -> Flash Cards

If this does not work, reinstall the Flash Card Support Utility.

Also, when I first got the laptop, if I were to plug in headphones or an external microphone into the line-out sockets, a message would pop up. This no longer happens, and the laptop isn't receiving any input from a headset I plug into it.

It seems that the notebook supports Realtek sound chip. Therefore the Realtek HD audio manager should be preinstalled and placed in Control Panel.
Go to control panel -> Realtek HD audio manager
In the top right corner, there's a little yellow folder called "Connector Settings" in my version.
There, I could finally reactivate the setting "Enable pop-up dialog, when device is plugged in".

I’m not sure about the webcam issue.. maybe the system is muddled up… the Skype and face recognition software uses the same cam so maybe you should uninstall webcam software, skype and face recognition software and should reboot the notebook. After that install webcam software, face recognition software and skype again.
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