Hello to Everyone
Recently i bought Stor.E Basics 500GB External USB 3.0 Hard Drive to store my work archive (mainly .docx and .xls formats).
During my work after maybe 5 or 10 minutes my HDD goes in sleep mode and it takes a time to wake up my Drive and resave file. Is there any solution of my problem? I need to disable Sleep Mode.
A few things that i tried:
1) I tried to use "Always On" profile in Power option from control panel
2) turned Off "Allow the computer to turn off this device to save power" from Device Manager => all Usb Root Storage Devices.
3) And also Disk management => Properties => Hardware => HDD => Policies => Optimize for performance.
I think we need a response from Toshiba technical service.
This is user to user forum.
Fact is (this is mentioned in HDD specifications ) that this HDD needs 900mA in order to work properly.
But this does not mean that other USB 3.0 compatible HDDs needs 900mA too… this would mean that different USB devices can work with lower power i.e: 500mA like provided by USB 2.0 port.
Of course the USB 3.0 is backward compatible with USB 2.0 but in my opinion to get enough power two USB ports should be used.
If the external hdd comes with software you can check if there is an option to stop it from sleeping. I think there is a software with that option for Seagate external hdds.
Normally you can't stop the external hdd from sleeping after 5-10 min.
If you really need this you can use this program. You can choose up to four external hdds and enter a interval like 5 mins (before the hdd goes to sleep) and other options. This way it will keep the hdd from going to sleep.
No way to permanently disable this annoying "go-to-sleep-after-1-mn, take-20-second-to-wake-up" so-called power-saving function.
Oh and the Load Cycle Count is at ~1000 cycles after 10 days, which is huge.
(And some people here should read the thread before risking an answer - this has nothing, absolutely nothing to do with USB voltage - this is a design flaw by Toshiba)
Had no luck contacting Toshiba for a fix - which is a rather simple one to implement, all other hard disk manufacturers provide it at some point to set/disable hardcoded automatic sleep functions. Except Toshiba.