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Thread:
Qosmio F60-111 - HDD replacement
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This question is not answered.
Helpful answers available: 2.
Correct answers available: 1.
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Last Post:
01-Jun-2012 14:21
Last Post By: Tonny
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Qosmio F60-111 - HDD replacement
Posted:
02-Apr-2012 01:06
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I have an F60-111 and it had a terrible hard disk problem several months ago, it wasn't even a year old and was already lagging and crashing all of the time. I have 3 years international warranty for it, so I sent the laptop back to Saudi Arabia and had the hard disk replaced in January, I just received it now, but I'm disappointed. The laptop works fine sure, but the replacement hard disk was only 100GB which is a big downgrade from it's original capacity of 600GB.
My problem is my laptop was repaired but it was replaced with a lower capacity hard disk. I feel cheated, am I entitled for compensation? Thank you.
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2,105
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Re: Qosmio F60-111 - HDD replacement
Posted:
02-Apr-2012 08:10
in response to: kulog291
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Hello
That’s really unbelievable. Please don’t wait so long and contact this service as soon as possible. Explain the situation and ask for their explanation. Something like this should not happen and defective HDD should be exchanged with the same one.
If they are not cooperative you should blare out a threat contacting Toshiba directly.
What do you think about that?
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Posts:
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Registered:
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Re: Qosmio F60-111 - HDD replacement
Posted:
04-Apr-2012 10:46
in response to: kulog291
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I cannot possibly contact the company who took my laptop for repairs under warranty, which is Redington Arabia. I'm half way across the world right now, Philippines, and I don't know what to do with this laptop. The people who I asked to handle my stuff at Saudi didn't even bothered to check the system specs before sending it back to me here, and shipping the item cost a lot. Only now that I learned that my hard disk was replaced with one of a lower capacity, it's really frustrating. I don't know what to do.
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Posts:
3,225
Registered:
21/09/09
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Re: Qosmio F60-111 - HDD replacement
Posted:
01-Jun-2012 14:21
in response to: kulog291
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I agree with xaver…it sounds really weird but i i think you should get in contact with the ASP guys who has replaced the HDD and ask for the new, right HDD…
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