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New Satellite C660 - Rattles and has Bad Sectors?
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 2 - Pages: 1 - Last Post: 12-Mar-2012 07:39 Last Post By: MasterG
markbt

Posts: 1
Registered: 08/03/12
New Satellite C660 - Rattles and has Bad Sectors?
Posted: 08-Mar-2012 20:04
 
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Hi, I have just bought a C660, but I'm a bit concerned by a couple of things.

First, every time I type there's a rattling noise coming from within the laptop - that doesn't seem right, but I thought I'd check whether everyone has that?

Second, the hard disk reports more than 2,700 bad sectors in it's SMART data. For a brand new disk this seems very poor! Have I got one that's been dropped or something?

Thanks in advance for any comments!

Mark
Pedro

Posts: 1,702
Registered: 27/12/04
Re: New Satellite C660 - Rattles and has Bad Sectors?
Posted: 08-Mar-2012 22:41   in response to: markbt in response to: markbt
 
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My only advance for you is to contact nearest Toshiba service and ask for help. You have new notebook model and it must work perfectly.
Make a call, explain the situation and ask for help. Warranty will cover all costs.
MasterG

Posts: 2,685
Registered: 21/09/09
Re: New Satellite C660 - Rattles and has Bad Sectors?
Posted: 09-Mar-2012 10:54   in response to: markbt in response to: markbt
 
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Hi

The strange noise might be coming from the HDD. This would also explain the bad sectors on the HDD.

Try to test the HDD using an tool like “Drive Fitness Test”. Its freeware so you can download this from different pages…

If some problems would be detected I would recommend replacing the HDD.
Warranty seems to be valid, so ASP should be contacted to get such HDD
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