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	Replies: 5 - Pages: 1 - Last Post: 28-Feb-2012 09:13 Last Post By: PauPau	Threads: [ Previous \| Next ]

Serenity4u

Posts: 2
Registered: 25/02/12

Qosmio G55-Q804 - How can I fix this error code on disc creator?
Posted: 25-Feb-2012 05:06

I have a Qosmio G-55-Q804 running Windows Vista 64-Bit with 4GB 800MHz SDRAM, Intel core 2 Duo Processor P7350 (C2) and a 320GB HDD.

I uninstalled Norton 360 and also installed HP solution center for an all in one printer that wasn’t working. Since I did this, every time I try to create a DVD/CD or any type of media using Disc Creator I get 6 or so Error messages :-

Unexpected Error Occurred.
32007C-26-00000001

this error message appears 6 times when I run the software and select either Audio or Data option.
Then the normal file transfer window associated with the software followed by 6 more of the same error messages, and the software FAILS to burn anything..... When the software is closed it does so with 6 more error messages before closing...

The laptop came installed with Vista 64-Bit. I’d like to uninstall but then I’m not able to find how to reinstall this driver. Not real technical but willing to be walked through it.

Macius

Posts: 1,672
Registered: 26/09/09

Re: Qosmio G55-Q804 - How can I fix this error code on disc creator?
Posted: 27-Feb-2012 09:50

in response to: Serenity4u

Helpful

In my opinion only way to fix this is to reinstall affected application. Problem is that all Toshiba specific applications are included in recovery image only and cannot be downloaded so it is pretty complicated now.

In my opinion best option for you, if you want to keep preinstalled OS, to remove this application and use third part software like “Nero Burning ROM”.

Other way you can reinstall OS using original recovery image and start to use notebook with “factory settings” again. In this case al preinstalled applications will work properly.

MasterG

Posts: 2,685
Registered: 21/09/09

Re: Qosmio G55-Q804 - How can I fix this error code on disc creator?
Posted: 27-Feb-2012 10:06

in response to: Serenity4u

Correct

Hi

Found an thread about the same error message:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=191980

The Toshiba disk creator could be downloaded from an Toshiba Canadian page:
http://support.toshiba.ca/support/isg/ for example the Satellite L500 download area should contain such tool for download… check it out.

Serenity4u

Posts: 2
Registered: 25/02/12

Re: Qosmio G55-Q804 - How can I fix this error code on disc creator?
Posted: 27-Feb-2012 18:13

in response to: MasterG

Thank you, thank you, thank you.
I went on the Support link and once I looked furter down the page and noticed the other tabs on the black bar I found the drivers tab and actually clicked on the Notebook, Qosmio G50 and then picked the first link in next box and downloaded the driver and was prompted to reboot and viola it was fixed.

I love this forum and helpful people - so again thank you for your time and responding to my question.
Now I will look for an opportunity to pay it forward.

Serenity.

assex

Posts: 1,853
Registered: 25/09/09

Re: Qosmio G55-Q804 - How can I fix this error code on disc creator?
Posted: 27-Feb-2012 21:16

in response to: Serenity4u

Good news. Thanks for the feedback.

PauPau

Posts: 4,280
Registered: 21/09/09

Re: Qosmio G55-Q804 - How can I fix this error code on disc creator?
Posted: 28-Feb-2012 09:12

in response to: Serenity4u

I love this forum and helpful people - so again thank you for your time and responding to my question.

Now I will look for an opportunity to pay it forward.

Great that your satisfied… this is really nice place to find some solution or to talk about possible ways to solve different issues… members are the key of such communities and if you think you can help others or have an answer to an issue: don’t hesitate to help other members

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