The first thing on the screen on startup is "windows is loading files"
Then the next screen which is grey says "Windows cannot repair this computer automatically" and under that "If you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart yout computer. If you continue to see this message, contact your system administrator or computer manufacturer for assistance" then under that "Click finish to exit and shut down your computer"
I havnt been able to find anything that does a "safe mode".
Apollogies for sounding thick but im not the best on computers.
Right, i think i have something!
When i do a startup repair it comes up with a list of all the checks its done.
It says Root Cause found: Unknown Bugcheck: Bugcheck 9F. Parameters = 0x3, 0x84dc36b0, 0x86682968, 0xad91fe28.
under that.... Repair action: System Restore
Result: Failed. Error code = 0x1
Time taken = 10749ms
Repair action: System files integrity check and repair
Result: Failed. Error code = 0x2
Time taken = 62806ms.
Further down it says Test Performed:
Name: Target OS test
Result: Completed successfully. Error code = 0x0
So im making the assumption that the OS is fine then?
You know what; if you don’t have some important files on your HDD install OS again using recovery discs. After doing this you will have clean preinstalled OS and everything will works again.
If you have most of photos and other important stuff saved on HDD you can remove HDD and connect it to other PC as external one. So you should have access to all your data and you can make a copy. After doing this put HDD back into your notebook and install OS again.
Thanks for the info Dr Lamp.
I have tried using the OS disc (cheap one from ebay) and to no avail.
I was thinking it was likely that the HDD was knackered thus the lack of activity it was showing.?! If the laptop has a virus would it not mean the HDD was knackered anyway?!
As i said im really quite useless at this stuff....
If you want to check the HDD then I would recommend doing this using the tool like Drive Fitness Test. Its freeware and can be downloaded from different pages.
This would create an bootable disk which would check the HDD.
If the HDD is ok, I recommend booting from Linux live CD like knoppix
This will allow you to get access to the files like photos and to backup the data
Ive managed to get into Bios and found an OS disc which isnt an original.
The type and graphics come up (even though really hazy.....its not an original copy)It gave me some prompts but as its not original i thought it might do more harm than good. I stopped at that point for fear that carrying on with that disc would knacker the comp. But that obviously means the HDD is working fine and dont need to get another HDD.
Could anyone suggest how to get Vista back on it as im guessing its been wiped?!
….or you would boot the notebook using an Linux live CD like Knoppix. This does not require any installation on the HDD and in such case you could get access to the HDD and to the files and could move it to an external USB HDD or USB flash stick