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Serial number unknown and warranty confirmation

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	Replies: 3 - Pages: 1 - Last Post: 24-Feb-2012 12:01 Last Post By: xaver

Chaoliv

Posts: 4
Registered: 23/02/12

Serial number unknown and warranty confirmation
Posted: 23-Feb-2012 12:58

Hi

I've juste bought a Satellite C660. I have followed the procedure to register the warrany but I've not received any confirmation by mail.
When I enter my serial number on the Toshiba site, it is said that my product is unkonwn.

Can you tell me how to get a confirmation of my registration ?
Also I would like to extend my warranty but I dont know how to do.

Thank you for your help.

xaver

Posts: 2,099
Registered: 10/02/05

Re: Serial number unknown and warranty confirmation
Posted: 23-Feb-2012 22:07

in response to: Chaoliv

Please open http://www.toshiba-tro.de/unitdetails and check the status there.

Chaoliv

Posts: 4
Registered: 23/02/12

Re: Serial number unknown and warranty confirmation
Posted: 24-Feb-2012 11:18

in response to: xaver

Thanks. Now I can see my product.
Can you tell me why expiration date of EMEA warranty is 2012-11-14 whereas I've bought it on 2012-02-19 ?
I thought it was at least one year.

Thank you again.

xaver

Posts: 2,099
Registered: 10/02/05

Re: Serial number unknown and warranty confirmation
Posted: 24-Feb-2012 12:01

in response to: Chaoliv

Sorry but I don’t know why. You can contact nearest Toshiba service provider and ask fr help. They can check all this.

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