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	Replies: 7 - Pages: 1 - Last Post: 03-Sep-2012 13:51 Last Post By: JackyStewart	Threads: [ Previous \| Next ]

hugofigueira

Posts: 2
Registered: 17/02/12

Webcam driver fails to install using Win 7 64bit on Satellite Pro T110-11L
Posted: 17-Feb-2012 14:45

Hi,

I'm trying to use the Web Camera that came with laptop, it's a Satellite Pro T110-11L.

It's running Windows 7 64 bits, and I've already tried to install web camera drivers for Windows 7 64 bits and even the XP version that Toshiba site has on drivers page.

Both web camera drivers fail when installing giving the error "DMICheck Application stopped working".

Can you help?

Thanks,
Hugo Figueira

Pedro

Posts: 1,702
Registered: 27/12/04

Re: Webcam driver fails to install using Win 7 64bit on Satellite Pro T110-11L
Posted: 18-Feb-2012 09:03

in response to: hugofigueira

Hello Hugo

According notebook specification your T model was delivered with preinstalled Win7 64bit Professional. Original recovery image contains preinstalled webcamera software and it is set to start automatically so I would like to know since when you have noticed this problem.

I cannot imagine this problem persists from the day one. Am I right about that?

Do you still use original preinstalled OS?
By the way: THIS is the right webcam driver for your notebook model.

hugofigueira

Posts: 2
Registered: 17/02/12

Re: Webcam driver fails to install using Win 7 64bit on Satellite Pro T110-11L
Posted: 18-Feb-2012 13:03

in response to: Pedro

Hi Pedro,

First of all thx for replying.

I honestly don't remember the original OS it came, I bought it from a friend. I believe it was a W7 32 bits (don't remember the edition), and had the camera working.

After that It was formatted, ending with W7 64 Enterprise. No camera since then.

Tried the link you provided, but the error it's still the same. Ran it with and without administration account.
DMICheck Application Stopped working.

In event viewer in the "Application Folder" also caught this error "Faulting application DMICheck.exe".
Maybe this could be a lead. The application path for DmiCheck is %programfiles (x86)\....\DmiCheck.exe, could this be an architecture issue?

Thx,
Hugo Figueira

Paolo30

Posts: 3,116
Registered: 21/09/09

Re: Webcam driver fails to install using Win 7 64bit on Satellite Pro T110-11L
Posted: 20-Feb-2012 08:13

in response to: hugofigueira

Hi

Check the status of the webcam in device manager
Can you see the webcam device in device manager?

As far as I can remember the webcam can be disabled and enabled in BIOS.
Please check if the webcam is enabled in BIOS.

rlduke

Posts: 2
Registered: 02/09/12

Re: Webcam driver fails to install using Win 7 64bit on Satellite Pro T110-11L
Posted: 02-Sep-2012 23:53

in response to: Paolo30

I have the same issue and the Chicory USB device is not listed

Message was edited by: rlduke

JackyStewart

Posts: 361
Registered: 21/08/12

Re: Webcam driver fails to install using Win 7 64bit on Satellite Pro T110-11L
Posted: 03-Sep-2012 09:57

in response to: rlduke

... I assume you have checked all tips provided in the thread?
As mentioned by others here... webcam can be enabled/disabled in BIOS too.

rlduke

Posts: 2
Registered: 02/09/12

Re: Webcam driver fails to install using Win 7 64bit on Satellite Pro T110-11L
Posted: 03-Sep-2012 12:47

in response to: JackyStewart

Yes, I feel that I have exhausted all the recommendations provided by others. I checked my BIOS via F2 at startup but there is nothing there which would allow me to turn the camera on/off. I also receive a DMICheck.exe fail when I attempt to reinstall the driver.

Appreciate your response.

JackyStewart

Posts: 361
Registered: 21/08/12

Re: Webcam driver fails to install using Win 7 64bit on Satellite Pro T110-11L
Posted: 03-Sep-2012 13:50

in response to: rlduke

Hi

I think that the error “DMICheck Application stopped working” is related to DMIcheck.exe and this exe tool is checks the DMI string stored on the motherboard.
The DMI string contains, among other items, the model number of the system.

I think this DMI string is damaged and therefore the driver cannot be compared with the model number while installation procedure is running.

As far as I know the DMI string can be update by an Toshiba ASP

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