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Thread:
Portege Z830-10R - Some FN+Fx keys don't work properly
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Replies:
6
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Pages:
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Last Post:
20-Feb-2012 14:25
Last Post By: Paolo30
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Posts:
3
Registered:
16/02/12
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Portege Z830-10R - Some FN+Fx keys don't work properly
Posted:
16-Feb-2012 21:48
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On a new Portege Z830-10R I have a problem with some FN+ buttons functions.
Anyone are ok (i.e. fn+f1, volume regulations fn+3/4).
Others, as light regulation (fn+f6/f7), and keyboard light (fn+z) are not working.
I adjourned Toshiba value added package and BIOS, but the problem is unsolved.
What can I try to solve this problem?
Thank in advance.
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lnzndr
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Posts:
989
Registered:
20/12/04
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Re: Portege Z830-10R - Some FN+Fx keys don't work properly
Posted:
17-Feb-2012 07:46
in response to: lnzndr
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It is not easy to say what is wrong there. To be honest I cannot imagine you have this issue from the day one. Can you confirm this?
Have you tried to reinstall Toshiba value added package? If not do it. Remove preinstalled version, restart your notebook and install latest version from Toshiba download page.
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Posts:
3,131
Registered:
21/09/09
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Re: Portege Z830-10R - Some FN+Fx keys don't work properly
Posted:
17-Feb-2012 10:10
in response to: lnzndr
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Did you notice this issue from first day of purchase or maybe after installation of some 3rd party software or after some Windows updates?
If VAP installation or update does not solve this, then you should recover the notebook using Toshiba HDD recovery and should test this using the notebook with factory settings.
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Posts:
3
Registered:
16/02/12
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Re: Portege Z830-10R - Some FN+Fx keys don't work properly
Posted:
17-Feb-2012 11:36
in response to: Feliks
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yes, pc was ok for two days.
the issue began after win7 updating.
i'll try to remove ToshibaValueAddedPackage, restart and reinstall latest version.
thanks in advance
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Posts:
3,131
Registered:
21/09/09
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Re: Portege Z830-10R - Some FN+Fx keys don't work properly
Posted:
17-Feb-2012 13:23
in response to: lnzndr
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Thanks for post... please check this an post some feedback!
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Posts:
3
Registered:
16/02/12
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Re: Portege Z830-10R - Some FN+Fx keys don't work properly
Posted:
18-Feb-2012 11:06
in response to: Paolo30
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Now all is working properly!
i removed ToshibaValueAddedPackage, restart pc, let win7 execute another one updating, restart, and reinstall latest version of T.V.A.P., restart a third time, and all is ok.
Thanks at all for helping!
---
lnzndr
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Posts:
3,131
Registered:
21/09/09
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Re: Portege Z830-10R - Some FN+Fx keys don't work properly
Posted:
20-Feb-2012 14:25
in response to: lnzndr
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Great thanks for feedback!
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