Your problem description is not really useful… could you provide more details?
What internet connection do you use: Wlan or Lan?
Did you enable firewall or do you have some antivirus software running in the background?
can't access internet continued:
I tried it on verizon first, then connected to Comcast cable. Same results, I can access my home page and all Favorites, but nothing else???
Trend Micro Titanium installed at purchase is my protection.
and did you test different internet browsers like Firefox, Chrome, Opera??
Are you sure that the internet connection is established properly?
I would assume that the internet pages saved in favorites are cached and therefore you can see such internet pages but possibly there is no internet connection…
I can open sites in Favorites, send and receive data just as before. I can do this on Comcast cable or on Verizon. But I can not access any other sites on the internet. Tryed Firefox, Bing, Google. Same thing. Restored to earlier time, then restored to 2 months earlier time. Same thing.
Yesterday I tried other browers by clicking on Google or windows internet exployer to no avail. Today, I changed default browser to Google Chrome and I now can access other sites! Exployer still does not work. Should I be concerned, or just continue to "work around it"?
I think this “work around” is not the solution. We don’t know exact OS configuration and way how do you use your notebook.
What I want to know is follow: have you noticed this issue from the day one?
In my opinion you should install recovery image and test functionality with “factory settings” without any individual settings, additional software or anything else that can be reason for described issue. If everything works perfectly there is no reason for panic.