Hello Charlie

Can you please tell us which Satellite Pro notebook do you have.

As you can see on the top of the page this forum is user-to-user forum so here you can discuss with other people who own Toshiba notebooks and want to share own experiences and opinions. Here you will not find some official statement.

Back to your issue: you are right, many people have similar problem and many other different problems, especially issues when notebook is slow. My opinion is that in most cases people have not powerful enough notebooks, they don’t have optimized operating system, and in general there are many different things that make notebook slow.

I don’t know how do you use your notebook, do you still use original OS that you got with your notebook and which settings do you use and it is not easy to say what is wrong there. Your notebook with 2GB RAM is not the fastest one so I would like to know have you tried to optimize os.
Have you disabled some applications in start-up?
Which antivirus application do you use?
Are windows updates set to “Automatic”?

Many background activities can slow down your notebook or be responsible for some conflicts.