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	Replies: 6 - Pages: 1 - Last Post: 01-Feb-2012 08:57 Last Post By: MasterG	Threads: [ Previous \| Next ]

Randybvain

Posts: 4
Registered: 28/01/12

Satellite P100-434 startup issue BSOD
Posted: 28-Jan-2012 14:08

Hello everybody!

I have Toshiba Satellite P100-434 laptop and lately I have encountered many problems during the startup.

1. The laptop starts normally up to the writing the password. Then, in the middle of typing BSOD.
2. The laptop gets BSOD or turns off about 2 seconds after the Microsoft bar has appeared.
3. The laptop doesn't turn on - after launch there is only one flash of three blue diodes on the right and the screen stays blank. No Toshiba welcome screen.

After few attempts I succeed with getting the Toshiba welcome screen (it's after the second flash), but there are another issues later, the laptop turns off or tries to Launch Startup Repair. It says only about unspecified error and restores back to the previous state.
4. I tried to enter the Safe Mode, but few times I encountered the same: the laptop turns off after loading some drivers.

BSOD are too short for me to spot what is going on - I spotted only BAD POOL something and IRQL NOT EQUAL something as if it was something with drivers, presumably the NVIDIA display driver. I uninstalled it and downloaded new one and installed it (version 7.15.11.5666). Ths is NVIDIA GeForce Go 7600. Once there was some information about dxgkrnl.sys?

I did Windows Memory Test at startup - no errors.

I scanned for any viruses: my AVG removed some Cryptor virus, but the problem still is there.

The OS is Windows Vista Home Premium SP 2.

I don't know what is the problem. Is it the display driver or any other driver? Or maybe some power related problems? Any advice welcome!

Randybvain

Posts: 4
Registered: 28/01/12

Re: Satellite P100-434 startup issue BSOD
Posted: 29-Jan-2012 10:44

in response to: Randybvain

Additional information:

Yesterday I encountered again the same problem: BSOD during typing the password: IRQL NOT LESS OR EQUAL; STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000001, 0x8888E1E3), disk.sys address 8888E1E3 base of 88880000, DateStamp 49e01ef2.

I turned the laptop off manually and after 30 some attempts I succeeded with switching it on again (up to then there was no Toshiba welcome screen and the display remained blank) to meet up with another BSOD shortly after launch of Windows:
STOP 0x0000000A (0x0000000B, 0x000000FF, 0x00000000, 0x8B48F3AD)

The next launch the system made the CHKDSK. There were plenty of index entries being deleted, but there were not bad sectors or anything. When I finally got through all this, I did another diagnostic of the HDD, but it showed no problems.

Anyway: I would like to know whether the problem is hardware or rather software related, because I wouldn't take my laptop to repair if there is something I could do by downloading/reinstalling.

MisterX

Posts: 2,597
Registered: 21/09/09

Re: Satellite P100-434 startup issue BSOD
Posted: 30-Jan-2012 09:38

in response to: Randybvain

Anyway: I would like to know whether the problem is hardware or rather software related, because I wouldn't take my laptop to repair if there is something I could do by downloading/reinstalling.

This question can be answered easily: you need to install the Windows OS.
If the windows installation would be finished properly and if you will not notice further BSOD after the installation, then this issues was related to the system (software). but if the system installation is not possible or if BSOD would appear during the installation and after the installation, then I would assume something is wrong with the notebook’s hardware.

Randybvain

Posts: 4
Registered: 28/01/12

Re: Satellite P100-434 startup issue BSOD
Posted: 30-Jan-2012 19:45

in response to: MisterX

But I have already Windows Vista. Do you mean I should reinstall the OS?

Today at the first launch my laptop froze when typing the password. I switched it off manually. Next time I got BSOD with APC index Mismatch after typing the password, the laptop restarted, got BSOD of IRQL etc concerning tcpip.sys, and at the fourth time it got through...

MasterG

Posts: 2,685
Registered: 21/09/09

Re: Satellite P100-434 startup issue BSOD
Posted: 31-Jan-2012 09:06

in response to: Randybvain

The OS should be installed in order to check if the BSOD is an software related problem.
But reading the last post I assume there might be an memory issue or serious mobo problem… nevertheless its recommend to re install the system.

Randybvain

Posts: 4
Registered: 28/01/12

Re: Satellite P100-434 startup issue BSOD
Posted: 31-Jan-2012 17:37

in response to: MasterG

Helpful

I found elsewhere an advice I followed and so far there are no BSOD anymore!

I opened Command Prompt as Administrator and typed sfc /scannow
The system was verified and some corrupted files were repaired. The log is in the folder Windows/Logs/CBS. To open, it should be copied on the Desktop, because the access is denied directly from the folder.

I hope it'd work, if not I would reinstall the OS.

MasterG

Posts: 2,685
Registered: 21/09/09

Re: Satellite P100-434 startup issue BSOD
Posted: 01-Feb-2012 08:57

in response to: Randybvain

I found elsewhere an advice I followed and so far there are no BSOD anymore!

Great! Thanks for the feedback!

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