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	Replies: 14 - Pages: 1 - Last Post: 29-Jan-2012 20:55 Last Post By: alawi	Threads: [ Previous \| Next ]

alawi

Posts: 35
Registered: 24/03/09

Satellite L755 - WLan switch on automatically
Posted: 17-Jan-2012 22:35

Hi everyone;

I have just bought new laptop Toshiba Satellite L755 with Windows 7 home premium,
What I face is strange issue when I switch off the wireless from FN+F8 and when I shut down the computer and switch it on after a few minute the wireless switch on automatically and the red light showing is that manufacture issue or it’s normal?

For knowing I have recovered the laptop trying to see if it fixes this issue.

MasterG

Posts: 2,685
Registered: 21/09/09

Re: Satellite L755 - WLan switch on automatically
Posted: 18-Jan-2012 15:40

in response to: alawi

Hi

The Wlan On/Off is controlled by software.
As far as I know the FN buttons controls the Flash Card Utility which is part of the VAP value added package (in most cases). So my first idea would be running an VAP.

Additionally update the Wlan driver. Here is the Toshiba WLan portal containing all available wireless drivers:

http://aps2.toshiba-tro.de/wlan/

alawi

Posts: 35
Registered: 24/03/09

Re: Satellite L755 - WLan switch on automatically
Posted: 18-Jan-2012 17:20

in response to: MasterG

pardon me but what did you mean by vpn?
also i have already update the WLan driver

xaver

Posts: 2,098
Registered: 10/02/05

Re: Satellite L755 - WLan switch on automatically
Posted: 18-Jan-2012 21:12

in response to: alawi

pardon me but what did you mean by vpn?

VPN? You mean VAP?
VAP is Toshiba value added package and this package is preinstalled on your notebook. You can remove it from the system and reinstall latest version from Toshiba support page - http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

alawi

Posts: 35
Registered: 24/03/09

Re: Satellite L755 - WLan switch on automatically
Posted: 18-Jan-2012 21:44

in response to: xaver

Sorry for that yes I mean VAP.

alawi

Posts: 35
Registered: 24/03/09

Re: Satellite L755 - WLan switch on automatically
Posted: 19-Jan-2012 14:53

in response to: alawi

The same, nothing changed ?!

MisterX

Posts: 2,597
Registered: 21/09/09

Re: Satellite L755 - WLan switch on automatically
Posted: 19-Jan-2012 14:57

in response to: alawi

Try this:
Shut down the notebook. Disconnect the AC adaptor and remove the battery.
Press power button 30 sec long. Now connect battery and AC adaptor. Power on the notebook and check the Wlan functionality.

alawi

Posts: 35
Registered: 24/03/09

Re: Satellite L755 - WLan switch on automatically
Posted: 19-Jan-2012 17:44

in response to: MisterX

No sir. Same!

MisterX

Posts: 2,597
Registered: 21/09/09

Re: Satellite L755 - WLan switch on automatically
Posted: 20-Jan-2012 08:18

in response to: alawi

Hi mate

It’s interesting to me if this LED would be on if you disable the Wlan card in device manager.
Start -> Control Panel -> System and Security -> System -> Device Manger -> Network adapters -> WLan card -> right click on Wlan card and choose disable.

Now reboot the notebook and check if the LED is on.

Last but not least I think you should recover the notebook using Toshiba HDD recovery procedure in order to test the notebook with factory settings.
Fact is that if the WLan is disabled using FN + F8 then the Wlan should not enable automatically and should not establish any connection

alawi

Posts: 35
Registered: 24/03/09

Re: Satellite L755 - WLan switch on automatically
Posted: 20-Jan-2012 17:33

in response to: MisterX

Hi; first I have already recovered my notebook no change, second I have disable Wlan card, as your steps before, it was same the LED light was on after rebooting.

alawi

Posts: 35
Registered: 24/03/09

Re: Satellite L755 - WLan switch on automatically
Posted: 23-Jan-2012 20:48

in response to: alawi

Anyone can help?!!!!

PauPau

Posts: 4,280
Registered: 21/09/09

Re: Satellite L755 - WLan switch on automatically
Posted: 24-Jan-2012 08:55

in response to: alawi

The LED is on even if the WLan card is disabled in device manager?
Hmm… dude, it smells like a hardware problem…
It does not look like an serious issue but would recommend asking the Toshiba ASP for opinion since the notebook is covered by warranty…

alawi

Posts: 35
Registered: 24/03/09

Re: Satellite L755 - WLan switch on automatically
Posted: 28-Jan-2012 16:09

in response to: PauPau

how do I contact them?

xaver

Posts: 2,098
Registered: 10/02/05

Re: Satellite L755 - WLan switch on automatically
Posted: 28-Jan-2012 21:28

in response to: alawi

All Toshiba ASPs worldwide can be found here:
http://eu.computers.toshiba-europe.com/innovation/generic/ASP_SUPPORT/

You should get in contact with the ASP responsible for your country.

alawi

Posts: 35
Registered: 24/03/09

Re: Satellite L755 - WLan switch on automatically
Posted: 29-Jan-2012 20:55

in response to: xaver

I don’t think it’ll be helpful for my country, thank you.

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