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	Replies: 3 - Pages: 1 - Last Post: 05-Jan-2012 10:40 Last Post By: PauPau	Threads: [ Previous \| Next ]

mattrsa

Posts: 2
Registered: 04/01/12

Portege R500 - Ctrl Key not working
Posted: 04-Jan-2012 11:22

Hi Guys

I have two toshiba portege r500 which have never really be used since purchase about 2 years ago.

Today I get one out to start using it and find the ctrl key is not working which I thought was strange.
After a little browsing I could not find a solution so I simply got the other identical laptop out and starting using that only to find the exact some problem.

The laptops are both running XP.
One of which I have reformatted and uninstalled the keyboard driver to see if that would solve the problem but it did not.

Any others. Many have suggested that it may be due to a damaged keyboard cable but I think it would be highly unlikely that they would both break in the same way.

Thanks in advance

Paolo30

Posts: 3,131
Registered: 21/09/09

Re: Portege R500 - Ctrl Key not working
Posted: 04-Jan-2012 13:31

in response to: mattrsa

Helpful

Connect an external USB keyboard and check if the button would work.
If the button can be used with external keyboard then the internal keyboard is faulty and needs to be replaced.

mattrsa

Posts: 2
Registered: 04/01/12

Re: Portege R500 - Ctrl Key not working
Posted: 05-Jan-2012 10:13

in response to: mattrsa

Helpful

works fine with external keyboard so must be a error with the internal keyboard. Seems strange that both stopped working at the same time : (

PauPau

Posts: 4,295
Registered: 21/09/09

Re: Portege R500 - Ctrl Key not working
Posted: 05-Jan-2012 10:40

in response to: mattrsa

I agree... its strange but not impossible

time to change keyboards...

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