Have just updated to the latest BIOS for my R830 - version 3.10 (EC version 1.20). Update went without a hitch.
My fingerprint reader is kaput - and am going away travelling for a while - so need to increase the security on the laptop - so thought I would put a password on the HDD via BIOS.
However I'm having some issues - and would value any help and advice.
Under the BIOS tab 'Security' - I have a number of choices. BIOS password (User and Supervisor), HDD1/SSD1 Password (Mode - User Only, User+Master) and TPM (Enabled, Disabled).
Having researched things - I think I should be leaving the BIOS password as 'Not Registered', setting the HDD1/SSD1 Password mode to user and setting TPM to 'enabled'. This should then allow me to 'register' a user password.
I then go to register a user password - type in the password - and then another window opens for me to type a re-confirmation - which I do.
But whatever password I use - I always get a message "Passwords are not the same Press ENTER to continue". Pressing continue takes me back to the point in BIOS where it tells me that the HDD1/SSD1 'User' password is not registered.
You have to believe me - that although my typing isn't great - I am typing the same passwords. I've even tried different types of passwords (numbers only, letter only, mix of the two) - to no avail.
I've tried enabling and disabling TPM - again - no change.
Any idea what's going on?
Am I being a complete numpty - and forgetting to do something?
I'd love to know - because, as it stands, I'm off travelling with an unprotected laptop.
Re: BIOS and HDD Passwords questions - Portege R830
in response to: Bunzena_1
I recommend to set only the BIOS password.
This is the password which would be asked at the beginning while powering on the unit.
As far as I know the unknown BIOS password cannot be deleted by any user but only by an Toshiba ASP. So it’s a good security option…
Furthermore the “User Password” and Supervisor Password can be set using the Toshiba Assist.
Check the Toshiba tools in All Programs -> Toshiba -> Utilities -> Toshiba Assist
Here you have to check the tab called Security