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Satellite L750 (PSK30E) - bluetooth problem
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 6 - Pages: 1 - Last Post: 03-Nov-2011 15:40 Last Post By: floydlopez
floydlopez

Posts: 4
Registered: 26/10/11
Satellite L750 (PSK30E) - bluetooth problem
Posted: 26-Oct-2011 13:55
 
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Since the other thread was closed already and suggestions from there didnt give me help i have to ask again,

I bought Satellite L750-PSK30E version i'm having same issues what the other L750 bluetooth problem is regarding.
I installed Win 7 PRO -64 bit, and after that every driver i could find under driver list with WITH intel, then bluetooth driver, and then stack, but stack isn't installing correctly, telling me to switch on BT when i do it
with FN+F8.
It says i'm keep missing ToshDpAPI.dll, even though i installed atheros filter before?

Also when i restart computer wifi goes searching for a second, then says there is no connections.
When you switch off and on from quick switch (FN+F8) it works fine?

Wierdest thing is that i installed the same computer, which I bought for my brother and it works fine witout any issues?
What should I do?

Do not tell me to reinstall wifi and BT drivers/stack, cause i have done it numerous times and it isnt worked this far.

Every driver I have installed are all downloaded from toshiba drivers selection and 64 bit.
Macius

Posts: 2,218
Registered: 26/09/09
Re: Satellite L750 (PSK30E) - bluetooth problem
Posted: 02-Nov-2011 21:13   in response to: floydlopez in response to: floydlopez
 
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Many people have different problems after own OS installation. Problem is that all drivers, tools and utilities should be installed in right installation order. Maybe you have installed your notebook a little bit different that laptop of your brother.

Here is the right install order for Win7 64bit:

Win7 SP1
Intel Chipset SW Installation Utility 9.2.0.1015
TOSHIBA Supervisor Password Utility 4.8.6.0
TOSHIBA HW Setup Utility 4.8.6.0
Sun Java2 Runtime Environment 1.6.0_20
TOSHIBA Bulletin Board V2.1.10
TOSHIBA ReelTime 1.7.17.0
Intel Management Engine Interface 7.0.2.1164
Intel Display Driver 8.15.10.2353
NVIDIA Display Driver 8.17.12.6669
Intel Rapid Storage Technology Driver 10.1.2.1004
TOSHIBA Value Added Package 1.5.4.64
USB3.0 Driver 2.0.32.0
NVIDIA HD Audio Driver 1.1.13.1
Conexant Audio Driver 8.51.1.0a
Intel Wireless LAN Driver 14.0.2.2.1.s64_wCAT
or
Atheros Wireless LAN Driver 9.2.0.206.0.s3264_wCAT
or
Realtek Wireless LAN Driver 2.00.0013
TOSHIBA Wireless LAN Indicator 1.0.3
Synaptics Touch Pad Driver 15.2.11.1
TOSHIBA Software Modem 2.2.97(SM2297ALS05)
Conexant Modem Driver 7.80.4.53
TOSHIBA HDD Protection 2.2.1.12
Atheros Bluetooth Filter Driver Package v1.0.7
Bluetooth Stack for Windows by Toshiba v8.00.04(T)
Atheros LAN Driver 1.0.0.46
Realtek Card Reader 1.0.0.12
TOSHIBA Sleep Utility 1.4.2.7
TOSHIBA Face Recognition V3.1.8
TOSHIBA eco Utility 1.2.25.64
Intel Proset 14.0.2.0.1.s64_wCAT
Intel Wireless Display 2.0.29T
TOSHIBA HDD_SSD Alert 3.1.64.7
TOSHIBA Service Station V2.1.52
TOSHIBA PC Health Monitor 1.7.4.64
ConfigFree 8.0.37
TOSHIBA Web Camera Application V2.0.0.19
TOSHIBA VIDEO PLAYER V4.00.4.54-A
WinDVD BD for TOSHIBA 10.0.5.855 3D
Corel Digital Studio for TOSHIBA 1.5.10.332
TOSHIBA Disc Creator 2.1.0.6 for x64
TOSHIBA Network Device ID Registry Setting Tool 3.0.32.4-14_wMSI
TOSHIBA Media Controller 1.0.86.2
TOSHIBA Media Controller Plug-in 1.0.6.1
PatchFiles$$2 PCIIDEREG-1.2
PatchFiles$$3 TosVolRegulator_x64_1.1
SWHelper for Toshiba Manuals V1

If you will not find some of them on Toshiba download page it must not be installed and it is ncluded in original recovery image only.

Please check this list and maybe you should try to install OS again following this installation order.

Good luck.
floydlopez

Posts: 4
Registered: 26/10/11
Re: Satellite L750 (PSK30E) - bluetooth problem
Posted: 03-Nov-2011 10:02   in response to: Macius in response to: Macius
 
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You have no idea what you are talking..
Paolo30

Posts: 3,696
Registered: 21/09/09
Re: Satellite L750 (PSK30E) - bluetooth problem
Posted: 03-Nov-2011 13:48   in response to: floydlopez in response to: floydlopez
 
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You said that the BT works properly on other, same computer which you bought for the brother:

Wierdest thing is that i installed the same computer, which I bought for my brother and it works fine without any issues? What should I do?

This means that the BT software is OK and there must be a issue with the installed OS!
So I agree with other user above.
Should try to reinstall the whole system again… maybe it helps!
Sorry if you don’t want to hear that but this sounds plausible for me…
floydlopez

Posts: 4
Registered: 26/10/11
Re: Satellite L750 (PSK30E) - bluetooth problem
Posted: 03-Nov-2011 14:17   in response to: Paolo30 in response to: Paolo30
 
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And you are incorrect again.
Since both OS's were installed with same disc but diffrent code :).

If you read my first post then i said there that i reinstalled OS(that includes deleting and creating new partitions) multiple times from scratch.

I read the other similar thread which is few posts below but closed.I read this thread inside and out before creating new one.
I tried every solution suggested in other thread.

Such a dissapointing forum, all you suggest is "reinstall, refomat, os is bad"

null

Paolo30

Posts: 3,696
Registered: 21/09/09
Re: Satellite L750 (PSK30E) - bluetooth problem
Posted: 03-Nov-2011 14:58   in response to: floydlopez in response to: floydlopez
 
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This is a big community and there are many other users who are profoundly grateful to find solutions about different issues in this forum… everyone try to help others and try to provide the best solution.

Regarding your issue:

You mentioned something about “Missing ToshdpAPI.dll.”
Found this thread
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=62159

Try also to reinstall the BT using different installation ways:
Installation instructions:

Normal installation
  • Extract the zip-file and double click the exe-file.

Unattended installation
  • Extract the zip-file and execute the exe-file.
  • Installation Wizard.
  • Open the extracted folder Bluetooth stack folder
  • Execute the "silent_install.bat" file as Administrator (Vista, Windows 7: Right click the file "silent_install.bat" and select "Run as administrator")

Remove the Bluetooth-stack
  • By command line:
Remove Bluetooth stack only, but keep Bluetooth devices settings:
msiexec.exe /x"{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}" /qn

Remove Bluetooth stack and Bluetooth devices settings:
msiexec.exe /x"{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}" /qn DELETEALL=1

  • Manually:
Start Bluetooth Bluetooth-stack installer or
Use "Start -> Control Panel-> Add or Remove Programs -> Bluetooth Stack for Windows by Toshiba"

Greets
floydlopez

Posts: 4
Registered: 26/10/11
Re: Satellite L750 (PSK30E) - bluetooth problem
Posted: 03-Nov-2011 15:13   in response to: Paolo30 in response to: Paolo30
 
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And once again you are incorrect, if you dont know don't post random README.txt content.

You can close the topic since there is no such people who knows what they are talking.

Every problem cant be solved saying "REINSTALL DRIVERS or OS".

Message was edited by: floydlopez

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