Toshiba Support Forums: Qosmio F60: audio and video distortion ...

This question is not answered. Helpful answers available: 2. Correct answers available: 1.

Reply to this Thread

Search in this Forum

Back to Thread List

	Replies: 2 - Pages: 1 - Last Post: 11-Oct-2011 09:53 Last Post By: Paolo30	Threads: [ Previous \| Next ]

jbb_dgs

Posts: 1
Registered: 19/08/11

Qosmio F60: audio and video distortion when playing a media file
Posted: 01-Oct-2011 19:18

qosmio f60 / win 7 64 bit / 8gb ram / 1gb video card..
date of purchase: June 2011

issue: audio and video distortion when playing a media file

steps done:

(1) updated audio & video drivers>>updated bios>>sent to Toshiba UAE;reformatted>> replaced speakers; even CPU>>(funny thing when im not connected online using wifi, all is well and ok)>>dealers replaced wireless nic>> NO SUCCESS still having issues..

(2) researched some threads>>reinstalled SATA drivers>>updated IRST from intel>>still no luck>>uninstalled IRST>>used Mirosoft AHCI>>updated HDD and PC health monitor>>disabled all of them>> still unlucky (this solutions came from TOSHIBA itself from their technical knowledge base)

dealers can't identify the problem..i followed the technical knowledge base and still not solved..

CAN ANYONE PLEASE HELP ME SOLVE THIS ANNOYING ISSUE?! IT IS GETTING NOWHERE>>

Toshiba tech support, please help me resolve this matter...i just bought it recently and i haven't enjoyed it at all. Its not worth it...

Akuma

Posts: 4,190
Registered: 12/08/08

Re: Qosmio F60: audio and video distortion when playing a media file
Posted: 04-Oct-2011 00:25

in response to: jbb_dgs

What video format is that media file? Maybe it's just a Codec problem.

Do all type of video files show distortion? DVD? MKV? AVI? MPG? MOV?

Do you also see distortion in VLC Player and Media Player Classic?

Have you tried restoring Windows back to a factory state to rule out a software problem?

Paolo30

Posts: 3,185
Registered: 21/09/09

Re: Qosmio F60: audio and video distortion when playing a media file
Posted: 11-Oct-2011 09:53

in response to: jbb_dgs

funny thing when im not connected online using wifi, all is well and ok

Does this mean that this issue appears only using the Wlan?
Hmm… how about Wlan driver update? Try that.

Pages: 1

Back to Thread List

Threads: [ Previous | Next ]

Legend
	Master: 700 + pts
	Scholar: 300 - 699 pts
	Aficionado: 150 - 299 pts
	Enthusiast: 50 - 149 pts
	Beginner: 0 - 49 pts
	Helpful Answer (5 pts)
	Correct Answer (10 pts)

TOP SUPPORT SITES