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Satellite P200 - product recovery doesnt start
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 8 - Pages: 1 - Last Post: 09-Sep-2011 10:32 Last Post By: Keany
crazyboon

Posts: 5
Registered: 06/09/11
Satellite P200 - product recovery doesnt start
Posted: 06-Sep-2011 20:19
 
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Hey

I will explain my problem as short as possible :

Together with my laptop I got a product recovery cd, which I used. After starting the laptop, I pressed f12 and selected the cd/dvd in the following window. So far so good, windows started to load the files. Now here comes my problem : After loading the files, nothing happend. There was a black screen during a long time. I tryed it a few times, but everytime the same problem.

I hope somebody could help :)

Regards
crazyboon

Posts: 5
Registered: 06/09/11
Re: Satellite P200 product recovery doesnt start
Posted: 07-Sep-2011 09:47   in response to: crazyboon in response to: crazyboon
 
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something to add: its the same problem, when I try to repair computer

f8 -> chose "repair computer" -> windows loading files -> blackscreen

Is there anybody, who got a solution for this problem?
assex

Posts: 1,853
Registered: 25/09/09
Re: Satellite P200 - product recovery doesnt start
Posted: 07-Sep-2011 11:56   in response to: crazyboon in response to: crazyboon
 
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Do you use self created DVD?
I don’t know what the problem can be but somehow before HDD activity starts everything blocks. Maybe the HDD is troublemaker.
Anyway, set BIOS to default settings and test it again.

Try to obtain original Microsoft installation disc and check if windows setup will have full access to the HDD.
Please post some feedback.
crazyboon

Posts: 5
Registered: 06/09/11
Re: Satellite P200 - product recovery doesnt start
Posted: 07-Sep-2011 12:27   in response to: assex in response to: assex
 
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First of all, thank you for your fast reply.

I didnt create the cd by myself, it was delivered togteher with the laptop.
Can you tell me how to set BIOS to default settings?
I will try to get an original Microsoft disc as soon as possible. Is it important to use an disc with Vista or can I try any operating system?
Pedro

Posts: 1,702
Registered: 27/12/04
Re: Satellite P200 - product recovery doesnt start
Posted: 07-Sep-2011 13:56   in response to: crazyboon in response to: crazyboon
 
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Enter BIOS using F2 at start-up. Later press F9. Everything is described in the menu on the bottom of the screen.

If possible obtain Vista or Win7 installation disc. WXP can be problematic due to missing SATA driver.
crazyboon

Posts: 5
Registered: 06/09/11
Re: Satellite P200 - product recovery doesnt start
Posted: 07-Sep-2011 17:39   in response to: Pedro in response to: Pedro
 
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Ok by changing the BIOS settings the problem dint solved.

Sorry for asking this, but I am not very talented in using a computer:
How do I check, if the windows disc has full access on HDD ? (I got a windows 7 disc now)
PauPau

Posts: 4,280
Registered: 21/09/09
Re: Satellite P200 - product recovery doesnt start
Posted: 07-Sep-2011 19:31   in response to: crazyboon in response to: crazyboon
 
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If you boot from the MS Win 7 disc and if the HDD is not visible in the setup procedure then this means that the Win 7 cannot access the HDD
crazyboon

Posts: 5
Registered: 06/09/11
Re: Satellite P200 - product recovery doesnt start
Posted: 09-Sep-2011 09:50   in response to: PauPau in response to: PauPau
 
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I found a link, which describes my problem exactly :
http://answers.microsoft.com/en-us/windows/forum/windows_vista-system/windows-vista-wont-boot-black-screen-after-windows/c092d2a6-cfbe-4dd9-9bee-4f3fb3419100

I hope you can imagine my problem now. Did anyone tryed one of these solutions written in the answer and tell me, which one is the best?
Or should I just test all of them?

Regards
Keany

Posts: 747
Registered: 27/09/09
Re: Satellite P200 - product recovery doesnt start
Posted: 09-Sep-2011 10:32   in response to: crazyboon in response to: crazyboon
 
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(I got a windows 7 disc now)
Can you install Win7 or not?

I don’t have time to read other thread but if you cannot install Win7 using Microsoft installation disc there can be some problem with HDD.
but I am not very talented in using a computer
That’s the main problem here. We can discuss here for days but I don’t know if you will understand some basic stuff here. So my advice is to contact someone who can help you with this.
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