I did a rather silly thing with the laptop that my wife now uses
Today I tried to help her change the settings of the computer name from mine to hers. This has just resulted in a disaster now because when I turned it on it just displays the Windows 7 display on the screen and just sits there frozen.
Anyone got any ideas what to do to get it it to restart or have I got to take it back to the local computer shop please?
In my opinion before you give your notebook to your wife install OS again and give it to your wife with clean preinstalled OS and “factory settings”.
After recovery image installation you can configure username and password so on this stage you can enter right name and configure notebook for your wife.