Hello
Toshiba recovery media creator is only preinstalled on your notebook and cannot be downloaded. I don’t know why the program doesn’t start anymore but have you deleted this file or uninstalled any other Toshiba tools? This would explain why recovery media creator doesn’t start…
The only option you have is reinstalling the operating system again. You can use the HDD recovery function that is described in your user manual or follow the link posted by Timox.
If you have already created the recovery medium you can forget this but if not it’s important that you do a HDD recovery installation and create the recovery medium. As you can see in other threads some users would need the recovery medium but they haven’t done this so don’t make the same mistake
