I have bought Toshiba Satellite A665-145 in Zagreb 20.06.2011 and for two days now I am trying to register my laptop for standard warranty as well as for extended I can not do anything about it. I keep getting message that I have already registered but I did not get Certificate or agreement number so I can not register extended warranty so I took next step and followed instructions to send an e-mail with invoice on firstname.lastname@example.org but nothing so far I have not recieved answer.
Problem is that in Croatia we have extended holliday until next monday 27.06.2011 and until than my registration time will be over as I have read on toshiba web page.
Pleas give me some instruction how to resolve this so that I do not lose warranty. Only what I have is invoice from salesman that I got on 20.06.2011
Please I need urgent help
If you can send me contact for Toshiba central in EUrope like e-mail or phone cause I want be able to resolve this in Croatia with dedline of 7 days
Thank you in advance
Hope they will help I already did contact www.mojservis.hr but at Friday they do not work on Monday they do, they have promised to resolve this as wll I recived mail from Germany and also send them serial and scanned proof of purchase.
I really want to have this warranty after horrific expirience with HP in which I had invest that much money that could buy me a new one just to make it work normally and my main reason to buy Toshiba was this warranty and recomendation from my friends.
I belive I made right decision with buying this laptop.