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	Replies: 2 - Pages: 1 - Last Post: 25-Jun-2011 17:57 Last Post By: Syntax	Threads: [ Previous \| Next ]

schbang

Posts: 1
Registered: 21/06/11

Tecra A4: F10 buttons flash on, then keypad doesn't work
Posted: 21-Jun-2011 06:41

Dear Toshiba support,

After often travelling with my laptop a Toshiba Tecra A4, the F10 button flashes, some keys don’t work and a pop-up window says “you are holding down the CTRL key” when I am not.

I’m not sure if the keypad needs replacing or the motherboard.
It is a wonderful workhorse laptop, so would prefer to repair, though not sure if it is a keypad or mother board repair.

Has anyone experienced similar and can suggest a remedy?
All advice and suggestions very much appreciated.

Cheers,
Colin.

Paolo30

Posts: 3,185
Registered: 21/09/09

Re: Tecra A4: F10 buttons flash on, then keypad doesn't work
Posted: 21-Jun-2011 14:34

in response to: schbang

Hi

Did you try to press CTRL key once again to check if you can disable this?

To be honest it’s not easy to say what could affect the keyboard functionality but it could be possible that the keyboard starts to malfunctions…

In such case it would be enough to replace the keyboard.

But the point is that this is only an assumption.
Maybe it’s better to check the old keyboard firstly (this is a job for technician) before purchasing a new one.

Syntax

Posts: 1,287
Registered: 30/09/09

Re: Tecra A4: F10 buttons flash on, then keypad doesn't work
Posted: 25-Jun-2011 17:57

in response to: schbang

Hey,

You can make a short diagnostic yourself: Connect an external keyboard and check what happens. If the external keyboard works properly and you don’t have any problems it seems to be the internal keyboard only and it would be enough to replace this part only.

Check this!!!

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