Welcome to the Toshiba Support Forum, created for customers and enthusiasts to share knowledge, solve problems and discuss technology. To join the discussion, please login or register.
Thread:
Satellite A500 - Crashes and restarts when I play games
Search Forum Boards
advanced searchadvanced search user searchuser search
Forum Content Key
Unread Indicates new content items added
Updated Indicates content items updated
Read Indicates content items read
This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 3 - Pages: 1 - Last Post: 17-Jul-2011 01:30 Last Post By: AL123 Threads: [ Previous | Next ]
Dale.johnston

Posts: 1
Registered: 23/05/11
Satellite A500 - Crashes and restarts when I play games
Posted: 23-May-2011 08:34
 
  Click to reply to this thread Reply
Please Help

For the last few months I have had an Issue with my Laptop Crashing and Restarting within 10-20 minutes of starting a game.

Please assist, give me any ideas or tell me how to find out what is wrong, I have read some other threads talking about heat issues but no real answer on how to resolve the issue.

Please help
Thank you
D
Xardas

Posts: 3,144
Registered: 02/10/09
Re: Satellite A500 - Crashes and restarts when I play games
Posted: 23-May-2011 11:13   in response to: Dale.johnston in response to: Dale.johnston
 
  Click to reply to this thread Reply
Hi Dale.Johnston,

Overheating would be a typical reason for this behavior. What I mean is if the notebook has a higher internal temperature and it will power off immediately to protect the hardware. So it’s normal behavior for overheating.

Overheating can have different reasons. In most cases it’s dust that is blocking the fan. This would mean you have to clean the cooling system of your notebook using compressed air spray to blow out the dust from cooling ventilators.

Usually it should help. If not I would check the display driver. What display driver and operating system you are using?
If you install non Toshiba display driver they can also cause overheating so it’s recommendable using Toshiba’s pretested drivers only. ;)
TwoLags

Posts: 1,058
Registered: 30/09/09
Re: Satellite A500 - Crashes and restarts when I play games
Posted: 26-May-2011 13:16   in response to: Dale.johnston in response to: Dale.johnston
 
  Click to reply to this thread Reply
Hey,

Generally speaking I agree with Xardas, this can happen due overheating and if you clean your notebook using compressed air spray you can follow these instructions:
http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=40

Check this!!!
AL123

Posts: 8
Registered: 12/07/11
Re: Satellite A500 - Crashes and restarts when I play games
Posted: 17-Jul-2011 01:29   in response to: Dale.johnston in response to: Dale.johnston
 
  Click to reply to this thread Reply
Hi Dale.

I agree also but as a slight explanation if the laptop does not have a half desent GFX card then you are using the CPU to do all the work this increases the temp and causes a premature powerdown, clean the cpu cooling fins as sugested and make sure the vents are not blocked failing this turn all the GFX settings down to a minum level so the CPU does not have to work so hard. Typically a 8 - 12 deg increase will cause overheating in most laptops due to game play. you could also look at getting a higher rated laptop with a good embedded GFX card either nvidia or amd with dedicated ram as video ram sharing can also cause prem shut down if you maxed out the frame memory.
Legend
Master: 700 + pts
Scholar: 300 - 699 pts
Aficionado: 150 - 299 pts
Enthusiast: 50 - 149 pts
Beginner: 0 - 49 pts
Helpful Answer (5 pts)
Correct Answer (10 pts)

Point your RSS reader here for a feed of the latest messages in all forums


Copyright © 1995-2011 TOSHIBA Corporation, All Rights Reserved
Powered by Jive Software