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Qosmio G20 - Doesn't boot, ATA#1 error
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.

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Permlink Replies: 7 - Pages: 1 - Last Post: 06-Jun-2012 08:45 Last Post By: jiarpogi Threads: [ Previous | Next ]
follewagen_1

Posts: 1
Registered: 09/05/11
Qosmio G20 - Doesn't boot, ATA#1 error
Posted: 09-May-2011 12:36 		 
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I have a G20-102. Today I opened my flash drive and the files all showed as shortcuts. I tried connecting to Firefox 4 and a AVG threat warning came pointing to C:\windows\system32\mssrv32.exe (Tr/Crypt.xpack.Gen3) as an Identity Protection. I opted for the "Move to vault" option and was asked to reboot

Now my pc does not boot - i get the Qosmio screen, ATA#1 Error (CD Drive has been removed) and the then the screen "rolls" - it looks like random pixels that flash across the screen. I am trying to boot in Safe Mode, but F5, F8 or any Fkey is not doing it

To make matters worse, the CD rom has been removed, faulty, so I can not boot from another device. I do not have a USb option is the BIOS, only FDD which I do not have

PLease help
TwoLags

Posts: 1,058
Registered: 30/09/09
Re: Qosmio G20 - Doesn't boot, ATA#1 error
Posted: 09-May-2011 13:45   in response to: follewagen_1 in response to: follewagen_1 		 
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Hey,

For me it looks like a serious hardware malfunction…

You could try to load the default settings in BIOS. Enter BIOS setup and press F9 key to load default values. Then save & exit BIOS and try to start again.

Is the HDD recognized properly in BIOS? If yes I would try a recovery installation Toshiba recovery disk and check if the problem is hardware or software related.
assex

Posts: 1,853
Registered: 25/09/09
Re: Qosmio G20 - Doesn't boot, ATA#1 error
Posted: 09-May-2011 13:48   in response to: follewagen_1 in response to: follewagen_1 		 
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As first check BIOS settings. Are HDD and ODD (CD/DVD drive) recognized properly?
Set BIOS to default settings and please start your notebook again.
Send some feedback.
jiarpogi

Posts: 3
Registered: 02/04/12
Re: Qosmio G20 - Doesn't boot, ATA#1 error
Posted: 02-Apr-2012 17:12   in response to: assex in response to: assex 		 
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i have the same problem with this error.. please help me how to fix it..the OS in hard disk is corrupted also, i dont have any idea how to format this laptop, because the dvdrom cant detect in bios.. i have the usb fdd drive but the problem says cant detect scsi cd-rom.. please im begging you.. please help me.. i would gladly appreciate your rply and help thank you..
Macius

Posts: 1,669
Registered: 26/09/09
Re: Qosmio G20 - Doesn't boot, ATA#1 error
Posted: 03-Apr-2012 09:11   in response to: jiarpogi in response to: jiarpogi 		 
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Have you tried to set BIOS to default settings?
When you start notebook and use F12 is CD/DVD drive listed in boot menu?
jiarpogi

Posts: 3
Registered: 02/04/12
Re: Qosmio G20 - Doesn't boot, ATA#1 error
Posted: 04-Apr-2012 15:12   in response to: Macius in response to: Macius 		 
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my laptop is qosmio g20-120.. i dont know if the dvdrom is detected, i tried to boot the bootable floppy drive, but the problem is when the xp setup says cant detect cd rom scsi driver etc. something like that.. and the problem is this bios does not support usb dvd rom, i tried many so many dvd rom but it always says ata #1 error.. its almost 3 months and it stuck in my house.. please help me..
MasterG

Posts: 2,685
Registered: 21/09/09
Re: Qosmio G20 - Doesn't boot, ATA#1 error
Posted: 11-May-2012 11:09   in response to: jiarpogi in response to: jiarpogi 		 
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i tried many so many dvd rom but it always says ata #1 error

Firstly ATA #0 means HDD (in most cases)
ATA #1 means CD/DVD drive

Access the BIOS pressing F2 while powering the notebook and check the first BIOS page.
The CD/DVD drive should be listed on the first page near the HDD details.

If the CD/DVD drive (ODD) is not listed there, then this means that BIOS could not detect the optical disk drive…
In such case the hardware malfunction is possible and you would need to replace the ODD.
jiarpogi

Posts: 3
Registered: 02/04/12
Re: Qosmio G20 - Doesn't boot, ATA#1 error
Posted: 06-Jun-2012 08:45   in response to: MasterG in response to: MasterG 		 
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it is listed, but the dvdrom cant detect any kind of bootable cd/dvds. i forced myself to buy usb-fdd but the problem is when installing winxp it says cannot found scsi cdrom.. now my only option is this method..
http://defectivekit.com/2007/02/27/guide-install-windows-without-a-cd-rom-or-floppy-drive/.. hoping i can install OS even if there is an error..
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