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Cannot use multimedia bar on my Equium L350D
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 9 - Pages: 1 - Last Post: 01-Jul-2011 18:01 Last Post By: Syntax Threads: [ Previous | Next ]
scotteh2011

Posts: 6
Registered: 26/02/11
Cannot use multimedia bar on my Equium L350D
Posted: 26-Feb-2011 22:33
 
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Apparently this laptop has a LED backlight feature on the keyboard but i cant turn it on.
Nor does the 6 hot keys work (mute, play, stop, ff, etc)

How do i get these to work?
Andrej

Posts: 3,211
Registered: 20/12/04
Re: Cannot use multimedia bar on my Equium L350D
Posted: 27-Feb-2011 09:42   in response to: scotteh2011 in response to: scotteh2011
 
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I recommend you to reinstall Toshiba Value added package. Please visit Toshiba download page and download latest version for your Equium notebook.
http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp
scotteh2011

Posts: 6
Registered: 26/02/11
Re: Cannot use multimedia bar on my Equium L350D
Posted: 27-Feb-2011 13:32   in response to: scotteh2011 in response to: scotteh2011
 
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That still hasnt solved the problem, the buttons nor led backlighting dont work.

Any other ideas?
Andrej

Posts: 3,211
Registered: 20/12/04
Re: Cannot use multimedia bar on my Equium L350D
Posted: 27-Feb-2011 13:54   in response to: scotteh2011 in response to: scotteh2011
 
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Wait a moment. Do you have problem with functionality or you want to enable buttons illumination?

If you want to enable button illumination you can, I think, change settings in BIOS.
scotteh2011

Posts: 6
Registered: 26/02/11
Re: Cannot use multimedia bar on my Equium L350D
Posted: 27-Feb-2011 13:56   in response to: scotteh2011 in response to: scotteh2011
 
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Both really.

The multimedia bar itself dont work at all.

And i cant find anything in the BIOS menu that enales me to enable the LED backlight function.
Andrej

Posts: 3,211
Registered: 20/12/04
Re: Cannot use multimedia bar on my Equium L350D
Posted: 27-Feb-2011 14:09   in response to: scotteh2011 in response to: scotteh2011
 
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Yes you are right. In BIOS you can enable/disable backlight function.
This with functionality is strange.

Do you use original operating system you got with your notebook or you have installed own version (which one)?
Since when you have noticed this problem?
scotteh2011

Posts: 6
Registered: 26/02/11
Re: Cannot use multimedia bar on my Equium L350D
Posted: 27-Feb-2011 14:12   in response to: scotteh2011 in response to: scotteh2011
 
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I've looked all through bios menu and cant find anything about illumination, even tried installing the bios update but that doesnt seem to wanna work either.

Im using windows 7 ultimate 64 bit.
I even re-installed the OS to see if that might solve it but it hasnt.
Andrej

Posts: 3,211
Registered: 20/12/04
Re: Cannot use multimedia bar on my Equium L350D
Posted: 27-Feb-2011 14:34   in response to: scotteh2011 in response to: scotteh2011
 
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OK sorry maybe your L notebook doesn’t have this option in BIOS. Many other models have it definitely.
Problem is as follow:
Windows 7 64 bit is supported but you didn’t got it with your notebook and I don’t know how you have installed it. Fact is that all necessary drivers and Toshiba specific tools and utilities must be installed in right installation order.

I will send you install order for Vista. Generally speaking, the principle for Win7 installation should be the same.

Windows 7
AMD Driver
Sound Driver
LAN Driver Version
Touch Pad Driver
Card Reader
Modem
Wireless LAN Driver
Camera
Patches
TOSHIBA Value Added Package
TOSHIBA Hardware Setup Utility
TOSHIBA Supervisor Password
TOSHIBA Face Recognition
TOSHIBA ConfigFree
TOSHIBA Assist

I hope this will help you.
You know there is no some trick. Toshiba value added package contains several tools and utilities and one of them is button support utility. By default it should work after VAP installation.
scotteh2011

Posts: 6
Registered: 26/02/11
Re: Cannot use multimedia bar on my Equium L350D
Posted: 27-Feb-2011 15:19   in response to: scotteh2011 in response to: scotteh2011
 
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Still cant get it to work though.
I re-installed all the drivers you listed, starting to run out of ideas now..
Syntax

Posts: 1,287
Registered: 30/09/09
Re: Cannot use multimedia bar on my Equium L350D
Posted: 01-Jul-2011 18:01   in response to: scotteh2011 in response to: scotteh2011
 
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Hey,

Generally speaking the illumination buttons are controlled by Value Added Package so theoretically that’s the only tool that you need for these buttons. After installation it must work.
What version of VAP have you installed?

I would also recommend loading the default settings in BIOS and try a BIOS update if the above one didn’t do the trick.
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