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Every scanning software crashes when I try to scan

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	Replies: 2 - Pages: 1 - Last Post: 27-Jan-2011 14:48 Last Post By: PinkPanther	Threads: [ Previous \| Next ]

8A510995Q

Posts: 1
Registered: 26/01/11

Every scanning software crashes when I try to scan
Posted: 26-Jan-2011 14:36

Hi everyone

I cannot scan any document by using Lexmark X3300, same problem with any other scanner.
Actually when I select the source scan, the scanning program crashes. (I tried Acrobat 9, Irfan, Vuescan,...).
My OS is Win 7 x64 Home.
I am searching the solution. Thanks

Andrej

Posts: 3,211
Registered: 20/12/04

Re: Every scanning software crashes when I try to scan
Posted: 26-Jan-2011 14:58

in response to: 8A510995Q

Lexmark X3300 is not known to me but I’m afraid there is some problem with compatibility.
Have you installed right driver? Is this device supported for Win7 64bit?
How old is this Lexmark X3300?

PinkPanther

Posts: 1,806
Registered: 01/10/09

Re: Every scanning software crashes when I try to scan
Posted: 27-Jan-2011 14:48

in response to: 8A510995Q

Hi buddy,

I doubt it’s a problem of your notebook if everything else runs properly and you don’t have any other problems.

Did you already contact Lexmark about this problem? What do they say?

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