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	Replies: 6 - Pages: 1 - Last Post: 04-Nov-2010 11:40 Last Post By: CLS

CLS

Posts: 4
Registered: 03/11/10

Portege M400 - Cannot navigate through BIOS pages
Posted: 03-Nov-2010 15:31

Hi,

I purchased an M400 Tablet system and having a lot of trouble with the BIOS.

I am able to get into the BIOS, but it appears to be restricted.
It says there are three pages and to use the pgup and pgdn to change pages, this does not work.

I have tried it with a USB keyboard and removing the keyboard from the tablet, but this does not work either.
The laptop does not have SWSetup installed on it. I downloaded this from the website but say's that the BIOS is incorrect.

I then decided to flash the BIOS.
Downloaded windows BIOS flash and that say's that the BIOS is incorrect.

I would like to reinstall the OS but at the moment I am unable to to get it to boot from the CD as I can't change the boot sequence.

Can any one please help me.

Tonny

Posts: 3,225
Registered: 21/09/09

Re: Portege M400 - Cannot navigate through BIOS pages
Posted: 03-Nov-2010 17:54

in response to: CLS

Hi

That’s strange.
First of all you can boot from the CD pressing F12 and then you could choose ODD as booting device.

Secondly it’s interesting to know if some passwords (user or supervisor password) have been set because such kind of password could restrict changing the BIOS options.

CLS

Posts: 4
Registered: 03/11/10

Re: Portege M400 - Cannot navigate through BIOS pages
Posted: 04-Nov-2010 09:21

in response to: Tonny

Hi,
I've just tried that and all that happends is it beeps at me because I've filled the buffer. I've tried every F key and none of them do anything.

assex

Posts: 1,853
Registered: 25/09/09

Re: Portege M400 - Cannot navigate through BIOS pages
Posted: 04-Nov-2010 09:56

in response to: CLS

Try with C key at start-up.

But, to be honest I don’t understand how the BIOS can be restricted.
Is this M400 your or you get it as used one?

CLS

Posts: 4
Registered: 03/11/10

Re: Portege M400 - Cannot navigate through BIOS pages
Posted: 04-Nov-2010 10:44

in response to: assex

Negative, don't work.
It is a pre-owned one.

Dr.Lamp

Posts: 1,760
Registered: 25/09/09

Re: Portege M400 - Cannot navigate through BIOS pages
Posted: 04-Nov-2010 11:27

in response to: CLS

It is a pre-owned one.

Contact nearest Toshiba service and they can “unlock” BIOS for you.
Is OS preinstalled on this Portege notebook?

Ask previous user about if he had set supervisor or user password.
Can you please check this in Toshiba Assist > Secure?

CLS

Posts: 4
Registered: 03/11/10

Re: Portege M400 - Cannot navigate through BIOS pages
Posted: 04-Nov-2010 11:40

in response to: Dr.Lamp

No, I got no disc or recovery partition.
Thanks to everyone for their help. I take it to a service centre.

Pages: 1

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