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4GB Toshiba TransMemory™ U2M USB Flash Drive problem
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.

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Permlink Replies: 2 - Pages: 1 - Last Post: 30-Oct-2010 15:32 Last Post By: Dr.Lamp Threads: [ Previous | Next ]
oezge.coertuek

Posts: 1
Registered: 25/10/10
4GB Toshiba TransMemory™ U2M USB Flash Drive problem
Posted: 25-Oct-2010 14:38 		 
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I would like to ask you to get help about one of your products that i bought few months ago.
I bought a 4GB Toshiba TransMemory™ U2M USB Flash Drive (enhanced for Windows ReadyBoost™)

• Supports the ReadyBoost™ function of Windows Vista™
• Write Speed: up to 3.9 MBytes/s
• Read Speed: up to 21 MBytes/s
• Large storage capacity
• award-winning premium quality
• 5 years warranty

Which of specifications are written as above.
After I bought this product I used it to save some documents which includes some very important documents for my studies.
Now I have trouble with the product and can not get my documents.
The product cant not response when I plug in to computer.

I tried Toshiba USB Flash Drive some other computers also but it cant response in any case.
Is there any way to solve the problem and get my documents back. It did not damage or break.

thank you..
PauPau

Posts: 4,295
Registered: 21/09/09
Re: 4GB Toshiba TransMemory™ U2M USB Flash Drive problem
Posted: 25-Oct-2010 14:53   in response to: oezge.coertuek in response to: oezge.coertuek 		 
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Hi

Usually if the HDD would start to malfunction then the data on this HDD are not more accessible and in most cases you cannot backup this data to any other place.

Of course there are many specialists and companies who could retrieve and could save the data from damage HDDs but this is very expensive procedure and don’t think it’s worth to spend a lot money for private data..

However, you can get in contact with an local ASP (Toshiba authorized service partner) if your Toshiba product start to malfunction and is covered by warranty..
Dr.Lamp

Posts: 1,774
Registered: 25/09/09
Re: 4GB Toshiba TransMemory™ U2M USB Flash Drive problem
Posted: 30-Oct-2010 15:32   in response to: oezge.coertuek in response to: oezge.coertuek 		 
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It is not known to me that you can use some “trick” and force USB stick to be readable.
Either it works or not.
I have several USB sticks with different capacity and until now I didn’t have such problems.

Try to call nearest Toshiba service and ask for help. Maybe they have some diagnostic tools and will be able to access saved documents. You should also ask for replacement.
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