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Satellite A300-276 - Webcam driver open fail
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Permlink Replies: 3 - Pages: 1 - Last Post: 05-Sep-2010 19:28 Last Post By: dcno
dcno

Posts: 2
Registered: 04/09/10
Satellite A300-276 - Webcam driver open fail
Posted: 04-Sep-2010 15:30
 
Hello!

I need someone to help me.

I have a Toshiba Satellite A300-276 with built-in webcam.
The operating system that came when it was purchased windows vista, but lately for some reasons had to format and then took the time to install win 7 (32bit).

But the webcam does not work.
The program, the drives and does not work.
When I click to connect to web a warning appears saying "Webcam driver open fail. Please restart camera or computer "..
I've rebooted, uninstalled and went back to install and does not work!

Does anybody have any idea how to solve this problem?

Thanks.
MasterG

Posts: 2,890
Registered: 21/09/09
Re: Satellite A300-276 - Webcam driver open fail
Posted: 04-Sep-2010 18:04   in response to: dcno in response to: dcno
 
Hi

This is a typical software issue…
I read a lot threads about this error message and in most cases new driver installation/update did the job!

Please ensure that you are using the latest BIOS.
Then access the device manager and go to Imaging Devices.
There you can find the USB video device… this is webca.

Please remove this from device manager list. You can also uninstall the driver…
Then reboot the unit and try again to install the driver…

Please be sure that you are using the latest webcam software... you can choose the software released for Satellite L500 too!
Macius

Posts: 2,198
Registered: 26/09/09
Re: Satellite A300-276 - Webcam driver open fail
Posted: 05-Sep-2010 13:11   in response to: dcno in response to: dcno
 
I have noticed this message on my Satellite notebook in the past. I have removed preinstalled camera software and have installed version for Satellite A500 and since then it works perfectly.

One stupid question now: for which purposes do you use your cam? Do you use it with Camera assistant software only or maybe with different messengers like Skype or MSN?
dcno

Posts: 2
Registered: 04/09/10
Re: Satellite A300-276 - Webcam driver open fail
Posted: 05-Sep-2010 19:28   in response to: Macius in response to: Macius
 
I will then try to install the software for the A500 and see if it works. Thank you. Oh, and
I use the webcam to make video calls to people family and boyfriend.
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