My computer's been freezing a lot these last 2 days, and my AVG has picked up a..."Runtime packed nspack"
Everything just stop working, I can't even open Task Manager or Ctrl+Alt+Del reset it. I just have to hold the power button til it powers itself off.
I'm not very good with computers and I have no idea what is happening.
The file name is:
C:\$Recycle.Bin\ followed by a whole bunch of numbers n then letter n ending with .exe
It won't let me heal the infection, it only lets me 'Add to Exceptions', 'Go to file' and 'Ignore'
When I click go to file it takes me to the Recycle Bin folder in the C: drive but it's empty.
Any help would be greatly appreciated
If you notebook is infected by virus or malware then you should update your antivirus software and should scan the whole system in order to remove the virus.
If this is not possible (no matter why) then you should test another antivirus software.
I’m using Antivir. It’s free and you can download it from some 3rd party pages (google for that).
You could try to remove the virus using this software…
Most computers come with onboard recovery which can be accessed using start recovery and lets you recover the pc to factory settings. Have you tried that. ( make sure you backup your files before usign it or you may lose all the data)