Hello

I have found out that DLA is installed on your unit. Like Nicky said it is a part of Sonic burning software. I am not sure if this will help but try to restart the unit and try it again. If the CD device is recognized and shown in windows explorer it should be able to read data from the media.

I also don’t know which kind of data are on the CD. Maybe they are copy protected and it is not possible to edit them.

Bye

Hi Julia,

Is there a CD in the drive? The Explore function will fail if the drive is empty.

HTH

Hi Julia,

When you first load a CD into your drive, the firmware will try to read the index track (at the centre of the disc), to ascertain firstly what type of disc is loaded, and secondly what, if any, files exist on the disc.

The first check is necessary in order to differentiate between CDs and DVDs, and also between formats -R -RW +R +RW RAM etc.

Having ascertained the disc type the second check will then attempt to read the content of the index tracks to build a map of the disc content, it is this map which you will see displayed in Explorer, and also what triggers the 'action' box which you received.

The fact that you got a 'blank disc' window indicates one of two possibilities:

1. The disc is genuinely blank.

2. The disc has not been finalised so the index tracks have not been completed.

The only real way of telling if it is the disc or your CD-ROM that is at fault will be to try the disc in another PC (or CD-ROM) to see if that can read it.

Also you could check the remaining disc capacity to see if it is genuinely empty, or if anything has been written to it.

HTH

Hi Julia,

You should be able to check this on your own system. Normally, just right click on the drive icon in Explorer and then select properties. You should then be able to see the used/available capacity of the device.

regards,