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Thread:
Satellite L355-S7812
Accidently uninstalled chicony webcam
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 7 - Pages: 1 - Last Post: 26-Jan-2010 18:31 Last Post By: maximusmyles
maximusmyles

Posts: 4
Registered: 27/11/09
Satellite L355-S7812: Accidently uninstalled chicony webcam
Posted: 27-Nov-2009 18:03
 
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We have a big problem!

I accidently uninstalled the programming for my chicony USB 2.0 web camera while trying to install its driver on my satellite L355-S7812
So I’m here looking on the web for the firmware but no luck
Is there any possible way for me to get the firmware or even a link to it?
Please
Feliks

Posts: 989
Registered: 20/12/04
Re: Accidently uninstalled chicony webcam
Posted: 27-Nov-2009 19:42   in response to: maximusmyles in response to: maximusmyles
 
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Hello

Obviously you have an US notebook model. Please visit Toshiba US support page under http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_modSel.jsp
Choose your notebook model and you will find there Camera Utility for Windows XP/Vista (32/64bit) (v6.2.238.1217; 03-04-2008; 23M).

Bye
Mike30

Posts: 1,899
Registered: 20/12/04
Re: Accidently uninstalled chicony webcam
Posted: 07-Dec-2009 15:54   in response to: maximusmyles in response to: maximusmyles
 
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You don't need firmware but webcam assistant software (utility). Just follow the link posted by Feliks.
I hope you will solve this “big problem”. ;)
maximusmyles

Posts: 4
Registered: 27/11/09
Re: Accidently uninstalled chicony webcam
Posted: 12-Jan-2010 21:13   in response to: maximusmyles in response to: maximusmyles
 
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i been trying that and it still doesnt work =[
im sure its the firmware and not the driver so thats why i asked for the firmware =[
sighs
i guess i dont have a can anymore =\
MasterG

Posts: 2,903
Registered: 21/09/09
Re: Accidently uninstalled chicony webcam
Posted: 13-Jan-2010 07:53   in response to: maximusmyles in response to: maximusmyles
 
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Hi

As Mike suggested the webcam does not need any firmware and such firmware does not exists… there is just and Chicony webcam software which contains an driver too.
Usually you should install just the software which would recognize the webcam.

I’m not quite sure why installation didn’t work… maybe you did something wrong…
In device manager -> Imaging devices you should check if the USB Video Device is listed. This is the webcam…

You could remove it from the device list. Then reboot the unit and after new reboot reinstall the software once again...
maximusmyles

Posts: 4
Registered: 27/11/09
Re: Satellite L355-S7812: Accidently uninstalled chicony webcam
Posted: 25-Jan-2010 18:09   in response to: maximusmyles in response to: maximusmyles
 
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ok
we have made some progress and i must thank all of you guys for your time
we have got the software to open like toshiba webcam assistant but the camera itself doesnt come on, it doesnt show the blue led light to ondicate thats its on either
the software jus remains blank
when used on messenger to show my webcam, the color bar code comes up =[
any suggestions?
Tonny

Posts: 3,846
Registered: 21/09/09
Re: Satellite L355-S7812: Accidently uninstalled chicony webcam
Posted: 25-Jan-2010 20:53   in response to: maximusmyles in response to: maximusmyles
 
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Please check this:
http://aps2.toshiba-tro.de/kb0/HTD9402LC0000R01.htm

there is one interested detail…
Illuminate the subject with as much light as possible

Take a lamp and put it near the webcam…
maximusmyles

Posts: 4
Registered: 27/11/09
Re: Satellite L355-S7812: Accidently uninstalled chicony webcam
Posted: 26-Jan-2010 18:31   in response to: maximusmyles in response to: maximusmyles
 
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putting light source will not help in any way cause the webcam itself not turning on
i jus got the programs to open but the blue led indicator does not come on and their is no picture what soever and when i press capture a dialog screen appears saying "please turn on the camera"
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