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Satellite A350-214 warranty registration
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 3 - Pages: 1 - Last Post: 22-Nov-2009 08:00 Last Post By: Blue Contact Threads: [ Previous | Next ]
Blue Contact

Posts: 6
Registered: 15/02/09
Satellite A350-214 warranty registration
Posted: 18-Nov-2009 14:50
 
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I purchased a Satellite A350-214 on 2009/10/27, and registered the product 3 days later, till now, TEMPO is unable to read warranty status and always shows the message "No registered", and so far I can not see the purchase date or the warranty on the link "http://www.toshiba-tro.de/unitdetails". The confirmation message I received upon registration said that information should be updated within a week from the registration.. That did not happen, not yet anyway.. I can only find my registration at the link "https://eu.computers.toshiba-europe.com/innovation/jsp/vpoRegLookup.do?service=EU"

Another question, for which region this notebook is dedicated to? I can not find int in the European region..

Please advise
MasterG

Posts: 2,685
Registered: 21/09/09
Re: Satellite A350-214 warranty registration
Posted: 18-Nov-2009 15:24   in response to: Blue Contact in response to: Blue Contact
 
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Hi

Another question, for which region this notebook is dedicated to? I can not find int in the European region
As far as I know the Satellite A350-214 can be purchased in different countries like Poland, Hungary, Greece, etc…

The warranty status can be checked on the page what you have already suggested.
https://eu.computers.toshiba-europe.com/innovation/jsp/vpoRegLookup.do?service=EU

Did you update the Tempro tool?
No?

Do it!
Blue Contact

Posts: 6
Registered: 15/02/09
Re: Satellite A350-214 warranty registration
Posted: 18-Nov-2009 15:30   in response to: MasterG in response to: MasterG
 
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Actually, I downloaded the most recent version of TEMPRO, and I tried to update the registration info all the time, so far, well.....nothing.... but thank you for the reply..

Message was edited by: Blue Contact
Blue Contact

Posts: 6
Registered: 15/02/09
Re: Satellite A350-214 warranty registration
Posted: 22-Nov-2009 06:21   in response to: Blue Contact in response to: Blue Contact
 
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Today is 22.11.2009. Tempro still showing the "Not registered" message.. I addition, TEMPRO always show that i need driver and bios updates, though I downloaded all drivers and bios for the support page. and finally reinstalled my system... but TEMPRO keeps showing the messages. Now this is my third notebook and I'm very familiar with hardware and operating systems... but this is just strange!

Thank you TOSHIBA for the great notebook and service.. I really regret buying your product.. but never again. I'll put this one on sale and go for decent brand.

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