Is your notebook preinstalled with recovery image?
-I'm not sure, sorry.
You don’t know if are using the preinstalled OS by Toshiba?
The notebooks came with a preinstalled OS. So if you didn’t change anything then the notebook should have preinstalled Toshiba image.
To be honest mate, I think you are a newbie and therefore you have no experience with notebooks… so I will try to help you.
First of all you have to read the user manual.
There you can find info that you should create a Recovery disk using preinstalled tool called Recovery disk Creator. Recovery disk is always useful and important.
The error message “display driver has stopped responding and has recovered” can appears because your online game is not fully compatible with the graphic card driver.
An graphic card driver update might help.
You should not look for “display driver update” but for display driver!!!
Usually the Toshiba European page provide always the driver for the own notebook series.
The notebook uses the Intel GL960 graphic chip.
The newest graphic card driver can be found on Intel page.
Now some words about yoru last statement which was….
This laptop in general is awful, I really regret buying it and if I ever get another will not be going with Toshiba.
You have no notion about the hardware specifications… if you are game and want to play games, why you buy an notebook with Intel graphic card?! You should order a notebook which has been equipped with nVidia or ATI GPU. Intel graphic cards are not recommended for gaming!
Anyway… I hope you can solve this issue by GPU driver update