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	Replies: 2 - Pages: 1 - Last Post: 25-May-2010 02:06 Last Post By: Akuma	Threads: [ Previous \| Next ]

jaycat

Posts: 1
Registered: 06/11/09

Qosmio overheats after an hour and some ODD doesn't read some DVDs
Posted: 06-Nov-2009 20:29

Ok here is the first one:

I have had my Qosmio for about 4 months now, and everything for the most part was running fine. Just recently it seems like my computer has been over heating within an hour or so.

I used to be on it all day when i first got it and never ran into this problem. I checked the "suckage" of the cooling vents on the bottom, and noticed that only one of the two vents seem to be sucking air. I was wondering if only one is saposed to be working, if not what do you say i should do to fix this.

Second question:
When i first got my laptop the Hard drive wouldn't read ANY cds/dvds i put into it. It wouldn't read any games i tried to download. So i called toshiba's tech support and they helped me get it fixed and now it will read my games and CDs but it still wont read my DVDs i try and watch.

Should i call the tech support back and ask for help again?

Thanks for the help

TwoLags

Posts: 1,058
Registered: 30/09/09

Re: Qosmio overheats after an hour and some ODD doesn't read some DVDs
Posted: 11-Nov-2009 13:45

in response to: jaycat

Hey,

What Qosmio notebook you have exactly?
Regarding the overheating issue maybe the dust is blocking a good air circulation. You should clean your notebook with compressed air spray. This can blow out the dust from the cooling ventilators. Compressed air spray can be bought from every computer shop normally.

Regarding your other question, can you boot from DVD for example? You should try to remove the upper and lower filters in registry: http://support.microsoft.com/kb/314060
Maybe there is also dust on the lens. You should clean the lens of CD/DVD drive using a microfiber cloth. It’s worth a try!

Akuma

Posts: 4,190
Registered: 12/08/08

Re: Qosmio overheats after an hour and some ODD doesn't read some DVDs
Posted: 25-May-2010 02:06

in response to: jaycat

As mentioned, use compressed air to clean the vents.

I don't know what model Qosmio you have, but it may have two fans. If there is no air flow through one of the vents when playing a 3D game (or something else that stresses the system), then one of the fans may need replacing, or there is an excessive amount of dust buildup.

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